Working as the head of the Property Vertical at Blue Spruce Homes (formerly London Property Ventures), a London-based boutique real estate private equity firm, I lead the management of a diverse portfolio of 70+ residential assets valued at over £65 million , spread across London.Directed the property management, lettings, and sales of a £65m mixed-use asset portfolio, achieving a 15% revenue increase through strategic asset management approachesConducted comprehensive property… Show more Working as the head of the Property Vertical at Blue Spruce Homes (formerly London Property Ventures), a London-based boutique real estate private equity firm, I lead the management of a diverse portfolio of 70+ residential assets valued at over £65 million , spread across London.Directed the property management, lettings, and sales of a £65m mixed-use asset portfolio, achieving a 15% revenue increase through strategic asset management approachesConducted comprehensive property inspections, identifying maintenance needs, dealing insurance claims, and ensuring adherence to health and safety regulations, prioritizing critical issues and overseeing refurbishmentsDemonstrated proficiency in lease administration, contract management, sales pack preparation (TA6, TA10, LPE1, TA7, CPSE forms), sales conveyancing, and property marketing, resulting in a 33% reduction in sales completion timeResponsible for block management for 5 leasehold residential blocks ensuring health and safety compliance, service budget maintenance, building insurance and surveysDemonstrated expertise in navigating intricate legal frameworks for residential lettings, including compliance with ASTs, STLs, HMOs, guaranteed rent services, serviced accommodation regulations, and Sections 8 & 21 of the Housing Act 1988, local council property licensingAchieved 35% increase in NOI by consolidating costs, managing budgets, establishing SLA and ARC contracts and streamlining operationsCultivated strong relationships with investors through bi-monthly updates Show less

• Connecting with local communities to increase awareness of the canal's historical and environmental significance, resulting in greater community involvement and support for the Society's preservation efforts.• Building relationships with key stakeholders, such as government agencies and other non-profit organizations, to advocate for funding and support for canal restoration projects.• Developing and implementing innovative outreach strategies, including social media campaigns… Show more • Connecting with local communities to increase awareness of the canal's historical and environmental significance, resulting in greater community involvement and support for the Society's preservation efforts.• Building relationships with key stakeholders, such as government agencies and other non-profit organizations, to advocate for funding and support for canal restoration projects.• Developing and implementing innovative outreach strategies, including social media campaigns and community events, to expand the Society's reach and engage new audiences in the preservation of this important cultural landmark. Through our social media channels, we have been able to connect with a wider audience and share updates on our progress, inspiring more people to get involved and support our cause. Show less

• Headed the RE&F operations (Soft and Technical) of 150,000 sq.ft• Planned the Annual Operational Plan and Financial (Expense) Budget FY23 for RE&F for the site• Initiated Liaised with enterprise partner WeWork and transactions team to provision Business requirements and Space allocation needs - thereby reducing TAT by 2.5% across P1 & P2 for June- Aug'22 against previous months• Designed business plan to convert IDC to 24*7 operations to cater to business requirement

• Managed a team of 170 colleagues (Tier 1 -Tier 3) and 7 sites (1,200,000 sq.ft area)• Redesigned Management Review to ensure optimal reporting and client engagement via constant feedback capturing and prompt resolution - adherence to SLAs with Q1'22 closing with 96% compliance• Pioneered setting up multiple SaaS for digitalizing site FM operations - Pazo (Geo-tracked digital check-list), Veris (Visitor Management system), SmartClean (IoT based cleaning module). The soft… Show more • Managed a team of 170 colleagues (Tier 1 -Tier 3) and 7 sites (1,200,000 sq.ft area)• Redesigned Management Review to ensure optimal reporting and client engagement via constant feedback capturing and prompt resolution - adherence to SLAs with Q1'22 closing with 96% compliance• Pioneered setting up multiple SaaS for digitalizing site FM operations - Pazo (Geo-tracked digital check-list), Veris (Visitor Management system), SmartClean (IoT based cleaning module). The soft service module was made 100% paperless• Interfaced between Sodexo and GMR for pitching,procurement and delivery of material and services to warrant maximum ancillary revenue for the site. Exceeded profit target by 11% in Q1 2022 for the site• Devised Annual Operating Plan FY22 (AOP) for DIAL(GMR) in line with client's requirement, in parallel prepared Sodexo's pitch plan in alignment with the same Show less

• Drove Guest Satisfaction Metrics for Rooms Division - OSAT maintained above 88% throughout the tenure ; Ex-pat and Long Stayer Custodian for the property. Implemented room gradation program increasing gradation by 65%• Led Quality Audit teams for department - Achieved highest ever score for the property in Brand Standard Audit in 2019• Refined annual operating plan, budgets and forecasts for basis existing R&M requirements and forecasted market temperament . Member of… Show more • Drove Guest Satisfaction Metrics for Rooms Division - OSAT maintained above 88% throughout the tenure ; Ex-pat and Long Stayer Custodian for the property. Implemented room gradation program increasing gradation by 65%• Led Quality Audit teams for department - Achieved highest ever score for the property in Brand Standard Audit in 2019• Refined annual operating plan, budgets and forecasts for basis existing R&M requirements and forecasted market temperament . Member of Sankalp team - IHG South West Asia's Profit Maximization Initiative• Managed the BCCI Women's State Trophy Bio bubble overseeing end-to-end operations in a sterile environment for 37 days• Cross-trained in Revenue Department. Launched Attribute type selling program for the hotel - second property in IHG IMEA. Worked on Dynamic pricing models and GDS to optimise revenue streams and capitalize of the post- covid patron boom Show less

Trained a team of 70+ colleagues of the recently converted hotel - in IHG brand standards, inter-departmental liaison, customer handling and grievance redressal

• Completed the IHG IGrad program- cross training in all the core operational and ancillary departments of the hotel - eventually graduated in Rooms Division• Revamped resource allocation by conducting a work- time study - TAT for releasing rooms reduced by 8%. Refined the ordering mechanism to cater to the existing market needs and to maximise profits for the department• Devised value added packages for patrons - to capitalize on the influx of transient guests -… Show more • Completed the IHG IGrad program- cross training in all the core operational and ancillary departments of the hotel - eventually graduated in Rooms Division• Revamped resource allocation by conducting a work- time study - TAT for releasing rooms reduced by 8%. Refined the ordering mechanism to cater to the existing market needs and to maximise profits for the department• Devised value added packages for patrons - to capitalize on the influx of transient guests - implemented upselling program - 15 % revenue during Auto Expo 2019 was generated during these ADHOC sales Show less

IHG South West Asia Accelerated Management Training Program- Rooms Division

Getting in touch with people and writing travelogues for them, to be posted on the company's website.