Experienced in phone support and troubleshooting technical issues. Skilled at resolving customer problems quickly and effectively while delivering excellent service and clear communication.
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Technical Support AgentCgs (Computer Generated Solutions) Dec 2022 - Sep 2024Hyderabad, Telangana, IndiaTechnical Support Agent(L1) with experience in resolving hardware issues for Dell and Alienware customers. Skilled in troubleshooting and providing effective solutions over the phone and emails -
Associate Customer SupportTech Mahindra Business Process Services Aug 2022 - Oct 2022Bengaluru, Karnataka, IndiaWorked as a Customer Service Representative with experience in the Amazon Process at Tech Mahindra, Bangalore. During the lockdown, I worked remotely with minimal support, assisting customers in the US and Canada for three months. This role allowed me to develop excellent communication skills and master various customer service techniques
Shiva Sai Srinivas B. Education Details
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Pragathi Vision Vocational Junior College78
Frequently Asked Questions about Shiva Sai Srinivas B.
What is Shiva Sai Srinivas B.'s role at the current company?
Shiva Sai Srinivas B.'s current role is Technical Support Agent at CGS (Computer Generated Solutions).
What schools did Shiva Sai Srinivas B. attend?
Shiva Sai Srinivas B. attended Pragathi Vision Vocational Junior College, Bharatiya Vidya Bhavan's.
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