Shiva Varshney Email and Phone Number
Hello! I'm a passionate **Data Analyst** with a knack for turning raw data into valuable insights. With a strong foundation in statistics, SQL, and data visualization tools like Tableau and Power BI, I help businesses make data-driven decisions.In my current role, I've successfully interpreted and analyzed data to drive growth for our company, consistently meeting and exceeding key performance indicators. I've developed dashboards that helped various teams understand their metrics better, leading to a 20% increase in operational efficiency.I'm always looking for opportunities to learn new techniques and tools in the ever-evolving field of data analysis. I'm proficient in Python and R for statistical analysis and machine learning, and I am continually improving these skills.Outside work, I love reading and exploring the outdoors. Feel free to connect!My areas of expertise include: Excel, Python, SQL, SAS, VBA, Tableau, Data Mining & Machine Learning
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Data AnalystToronto Data Lab Jan 2024 - PresentToronto, Ontario, Canada• Developed predictive maintenance and machine learning models, reducing downtime by 35%, costs by23%, and increasing sales by 14%.• Constructed predictive models, algorithms, and validated experiments for data-driven solutions.• Utilized data science tools for data collection, cleaning, and analysis, providing actionable insights and accurate forecasts.• Created dashboards, reports, and technical documents with advanced data mining techniques.• Collaborated with teams and led initiatives to enhance data communication and project outcomes.
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Qa AnalystFreelance Jun 2018 - PresentToronto, Ontario, Canada• Used manual testing methods to conduct exploratory and scripted functional and regression testing on multiple mobile and desktop applications across various domains.• Proficient in identifying, documenting, and reporting bugs, errors, crashes, and interoperability issues in mobile and desktop software applications using Microsoft Office and other documentation formats.• Demonstrated a methodical, detail-oriented, and thorough approach to assignments while meeting tight deadlines. Completed all assignments on time or ahead of schedule.• Received Gold tester rating for functional and usability, with 96% satisfaction.
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Quality Assurance AnalystSmart Test Inc Jun 2021 - Sep 2023Toronto, Ontario, CanadaI participated in meetings with project stakeholders to review system requirements and finalize the testing scope, assisted the QA manager in estimating QA efforts, and prepared detailed test scenarios and cases in HP Quality Centre. I have extensive experience in automated testing using QTP and Selenium, which helped save testing efforts and time. I performed functional, regression, and accessibility testing on web-based, POS, and client-server applications, tested TCP/IP protocols using a special debug tool, and created defects in HP Quality Centre, actively following up on their resolution. Additionally, I created daily and weekly status reports on testing activities and communicated them to project stakeholders.
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Customer Care RepresentativeRogers Communications Jun 2021 - Aug 2021Toronto, Ontario, CanadaI handled up to 60 customer calls daily, addressing inquiries about existing accounts, making policy and account changes, and escalating calls as needed. I consulted with customers to evaluate their needs, provided counseling on service and coverage options, and upgraded services by offering additional packages. My efforts consistently improved customer satisfaction through expert resolution of conflicts, issues, and concerns.
Shiva Varshney Education Details
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Data Science -
Maharani College, Jaipur IndiaA -
Women'S Polytechnic College, JaipurA
Frequently Asked Questions about Shiva Varshney
What company does Shiva Varshney work for?
Shiva Varshney works for Toronto Data Lab
What is Shiva Varshney's role at the current company?
Shiva Varshney's current role is Data Analyst | Passionate about Uncovering Insights from Data.
What schools did Shiva Varshney attend?
Shiva Varshney attended Metro College Of Technology, Maharani College, Jaipur India, Women's Polytechnic College, Jaipur.
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