Shiva Prasad Vittal Email & Phone Number

Bengaluru Area, India

- SaaS Product Business Growth & Strategy- Business Technology, Engagement Strategy & Value Realization for Client Success- P&L, People Happiness, Business & Enterprise Transformation

Bengaluru, Karnataka, India

- Global Account Strategy & Success for IP based Platforms + Solutions- Client Experience Excellence & Digital Disruption Mapping for continuous growth

Bengaluru Area, India

Responsible for Cloud, BPM and Integration Technology Tower with focus on Strategy, Solutions, Business Growth and enabling Digital Transformation journey for customers with focus on disruptive technologies like Analytics, Mobility, Social, Cloud etc.,Looking for Senior Appian BPM Lead / Architect candidates..

Bengaluru Area, India

Lead BPM Practice, Pre-Sales & Consulting

Bengaluru Area, India

 BPM Practice Leader for CoreLogic Global Services India; Responsible for BPM program, practice, solutions and implementation across Tax Servicing units spanning over 3000+ business users globally; Responsible for CoreLogic Strategic Initiative of building awareness, training & implementation of BPM as a practice and technology solution across the company Stake holder, member of BPM Steering Committee involved in discussions, prioritization and decision making for ongoing BPM and related projects; Work with Sr. Executive Management and develop strategies for BPM engagements Lead a team of Project Leaders & BPM Analysts across multiple locations in BPM practice, projects, implementations and coach them for their career growth in line with organization goals & objectives Oversee, deliver small, medium and large size BPM and Business Process Re-engineering (BPR) engagements to address key problems, challenges, risks and opportunities involved in business processes across the company; Oversee, review, optimize and approve process maps, process changes, enhancements, customizations to applications in Oracle BPM™ suite Oversee & ensure that all stages of BPM Life cycle like Define/Design, Model, User Acceptance Testing (UAT), Execute, Monitoring & Optimization are effectively managed by the team and thereby ensure quality and timely implementation Ownership for overall Customer Experience, Customer/Client Relationship Management in BPM space; Oversee Customer experience management by the team and handle escalations in BPM engagements to ensure smooth transition & effective delivery of customer requirements; Use Six Sigma approach; Enable & influence project team to come-up with innovative, smart, out of box ideas for identifying process gaps, improvements; Work closely with the team to build a comprehensive, efficient, optimized & value added approach for delivering BPM solutions

Hyderabad Area, India

Responsible for Business Process Management & Workflow Projects for Global Clients. Manage & Implement BPM projects for Genpact clients like Hercules, Renault and Johnson Diversey in Europe pole Effectively manage all phases of Software development life cycle like Requirements Gathering, Analysis, Development, Testing, UAT, Go-Live & Post-Production Support Review, optimize and approve the overall process flow, business process modeling & workflow customization of Savvion Business Manager™ BPM suite for Genpact clients Manage all customer communications & interactions from Project Start through Post-production Support to ensure smooth transition & execution of customer requirements Lead a team of Developers, Support staff for project implementation and Coach a group of employees for their career growth & development leading the organization goals Responsible to implement CMMi Level 5 process compliance in projects ensuring high quality, efficient & timely delivery of workflow solutions with maximum value addition for the clients at no compromise with Organization goals & policies Enable & encourage the project team to come-up with innovative, smart, out of box solutions, use Six Sigma methodologies & work closely with other teams to improve & build a comprehensive, efficient, optimized approach for delivering workflow solutions

Bengaluru Area, India

Manage workflow operations at Ocwen & global workflow resource for Ocwen’s Mortgage Servicing Enterprise Solution – REALServicing®. Manage workflow operations at Ocwen & global workflow resource for Ocwen’s Mortgage Servicing enterprise application – REALServicing®; Responsible for Workflow Automation, Business Process Management (BPM) & Business Activity Monitoring (BAM) for departments at Ocwen Manage, analyze & create workflow logic for various business units like Loan Setup, Cashiering, Tax/Insurance, Customer Relations, Collections, Foreclosure, Bankruptcy, Real Estate Owned etc., using workflow tool in REALServicing® Responsible for working with all business units & technology group on various requirements of workflow operations; Act as a bridge between business users & IT groups; Responsible for interacting with clients of REALServicing® like Aegis Mortgage Corporation, Avelo Mortgage to support their workflow requirements Responsible for providing high quality customer service and execute workflow requests from business units in timely and efficient manner Responsible to review and direct large-scale & small scale projects on Workflow Automation, Business Process Management etc., Responsible for analyzing, trouble-shooting workflow related issues in REALServicing® & identifying short term & long term resolutions including system enhancements During Six Sigma role was responsible to manage CONTROL phase of all completed Six Sigma Projects; work closely with business units & Six Sigma black belts; generate integral reports, analyze, monitor & rate performance of processes; identify process deviance; & report each month to Sr. Executive Management During Project Administrator role was responsible for monitoring, reporting & rating performance of all technology projects based on Six Sigma methodology

Responsible for Workflow Management for Business Operations and Six Sigma Control Phase for Ocwen

Bangalore

Bachelors, Economics

Activities and Societies: Wild Life Conservation, Samvada, Visthar, Vigil India Movement, Child Help Line, CIEDS, Green Peace

Education record