Taken a sabbatical post retirement to focus on health of senior family member. However, open to taking up consulting and CXO Roles .

Develop business continuity management plans for all shared services across all TCS facilities in New Delhi, Gurugram, NOIDA and Lucknow. Also responsible for monitoring BCM for New Growth Markets-India, Middle East & Asia, Hi-Tech, Life Sciences, Financial Services, and Government & Public Services lines of business. •Responsible for defining BCM Strategies and Work Area Recovery Solutions acting as a trusted advisor to the business units ensuring they employ the most appropriate strategies to ensure continuity of services. •Support business units in maintaining their Business Continuity Plans QA’ing and providing feedback to ensure the business units achieve the planning standard as required by the firm.•Lead the Crisis Management Response for North India •Supervise the BCM testing programme across North India as per internal policies ensuring the business units prove their strategies work, setting test schedules and tracking status to ensure the required testing is completed within the required time frame•Responsible for coaching, motivating, providing direction and guidance to the team member(s) and various Account Crisis Management Leads Achievements Consistently maintained 100% BCM compliance across North India and business verticals Instrumental in Full Lifecycle of BCMS implementation leading to organization vide ISO 22301 certification Evolved a BCM Maturity Model (BMM) to measure evolution of business unit BCP plans against KRAs and move up the value chain. This has ensured continued excellence and robustness of individual BCPs across the organizationWith the advent of COVID-19, successfully rolled out the TCS Secure Borderless Workspaces (SBWS) operations model across the globe where about 4,00,000 associates were moved from their conventional office work ecosystems to (Work from Home) mode without compromising on data confidentiality and integrity and ensuring all business and contractual commitments were met without any revenue loss

Organisation Transformation Subject Matter Expert (SME) across verticals like Telecom, Marine Ports, Fortune 500, Government (E-Governance) Banking and BPO. Led complex engagements that call for design of organisations from scratch.This comprises evolving detailed organgrams/target operating model(s), process flows and deconstructing these flows to derive roles and responsibilities as well as staffing projections across the organizational life cycle. Evolved consulting frameworks in the sphere of organisational transformation, role definition, and competency development..Most recently managed transition of Applications and established a near shore service delivery centre for the National Bank of Mexico. As Director (Transition) developed an optimal Sourcing Strategy, Transition Governance Model , prepared RFPs managed the selection, procurement, and contracting processes as well as communicating organizational change. As Organisation Transformation SME for a business transformation project in a Port in Western India, increased its competitive edge, reviewed all business processes for increasing internal efficiency and better customer interface. Created location agnostic (best in class) TO-BE processes for Port Operations. Key Result Areas:•Providing vision to the Strategic Business Unit(s) for enhancing client relationships and driving growth. •Steering assignments involving multiple projects across various domains. •Managing Client Relationship Management (at the CXO / CEO / COO levels), Knowledge Management, HRD, People Management •Participating in and contributing to Bid Management process •Managing all external contracts with 3rd Party vendors and sub-contractors•Ensuring timely delivery for end-to-end engagements •Assisting in the development of the business unit’s HR plans and programs as a strategic partner and then overseeing the translation of the strategic and tactical business plans into HR strategic and operational plans

Efficiently discharged P&L accountability for the assigned Division(s) and regionsProvided thought leadership and strategically steered multiple projects by overseeing the operational requirements and driving business growth by adding value to client relationshipsAccountable for setting up and streamlining the operational framework; spearheaded operations for Customer Relationship Mamangement (at the CXO / CEO / COO levels), and established robust HR processesRevamped and reinitiated TCS Consulting Group by setting up and leading a social sector advisory division which delivered social sector strategic management consulting projects to government, Civil Society Organizations and private sector globally. This Consulting Division merged with TCS Government vertical in 2003 and then with TCS Global Consulting Practice (the strategic consulting arm of the firm) in 2006. In 2008, it had about 50 people and a pipeline of about US$ 32 million across multiple industry segments.Increased the profit margins by 60% by registering a growth in the business of about US$ 266 million by providing advisory support to the consulting teams engaged in various projects.Developed standardized templates for Expressions of Interest (EoI)/ Requests for Proposals (RfPs) & increased the productivity of pre-sales by 50%. Played the role of HR Strategic Partner for developing the business unit’s HR plans and processes, translating HR strategies into actionable results and oversaw major operational aspects like Talent Acquisition, Performance Management System, Learning & Development, and Appraisals, etc.Oversaw end-to-end project responsibilities including project planning and execution, project cost/budgeting, project tracking and project stakeholder’s management, capability enhancement, project evaluation, bid management process, new project roll-out, pre-sales and project deliveryFunctioned as steering committee and program management unit director on engagements

As a senior and key member of consulting practice of TCS, I have been responsible for: • Pre-sales and delivery support to the Business Consulting Vertical• Managing client relationships, presentations to client organizations at senior levels • Managing project teams in different geographies and wide variety of clients ranging from government and public sector to Fortune 500 companies and ensuring quality standards during project delivery.•Analyzing and collating lessons learnt during an assignment and ensuring knowledge retention as well as competency development of team members.

Responsibilities included identification and analysis of the client's problem, formulating recommendations and providing implementation support. Also involved in business development activities like preparing and marketing proposals in my areas of specialisation i.e., organisational restructuring, institutional development and HRD

The Indian Society for Training & Development (ISTD), established in April 1970, is a national level professional and non-profit society registered under the Societies Registration Act, 1860. It has a large membership of individuals and institutions involved in the area of training and HRD from Government, public and private sector organizations and enterprises, educational and training institutions and other professional bodies. The society is affiliated to the International Federation of Training and Development Organizations (IFTDO), USA and Asian Regional Training and Development Organizations (ARTDO), Manila. I was a member of the Managing Committee of the New Delhi Chapter and concurrently Secretary of the New Delhi Chapter. In this role, I was directly responsible for:•Preparation of a script for a management film on DECISION SUPPORT-USE OF INFORMATION' for Department of Personnel, Government of India•Editing HRD Communiqué, a monthly journal of abstracts of management related articles.•Organising workshops and seminars on organisation development and HRD related issues.

Responsibilities included research and analysis of organizational culture, organizational design, structure, organizational climate, organizational training needs and manpower planning. The assignments required identification of the client's problem, analysis of the problem, formulating recommendations and providing implementation support (wherever necessary). Faculty for general management and behavioral science topics