Shiven Appalsamy Email & Phone Number

Johannesburg, Gp, Za

City Of Johannesburg, Gauteng, South Africa

Durban Metropolitan Area

Durban Area, South Africa

• Coordinate with Business Managers to translate business requirementsinto coherent Business Intelligence (BI) reports.• Develop optimal and scalable Business Intelligence (BI) application tomeet customer needs.• Analyse current credit /FS portfolio and provide meaningful insight.• Create analytical dashboards and reports using Tableau/SSRS for variousbusiness units (Credit ,Marketing and Financial Services)• Design, develop, test and implement data warehouse systems for BIreporting and analysis.• Prepare and maintain BI reporting and analysis documentations.Generate BI reports, dashboards and data models with the help of BItools and MS-Office products.• Perform BI research and provide results and findings to seniormanagement.Remain current on industry trends with respect to BI capabilities.• Analyse existing BI reporting processes and suggest improvements.Manage upgrades, modifications, maintenance and troubleshooting ofBI systems.• Validate data warehouse system for data integrity, quality andaccuracy.• Work with various business teams to improve BI reporting and analyti

Mount Edgecomb South Africa

Monitor performance of database systems resources and query throughputOptimize SQL Code as necessaryMonitor and maintain database storage resourcesMonitor and maintain database maintenance plans for backups, index rebuild/defragment, and database statisticsSQL Server Installation, Upgrades, Migrations and ConfigurationInstall database software service packs and cumulative updates as necessary Maintain database documentation as requiredMaintain and administer database security accessPerform database Ad-hoc backups and restoresTrouble shoot and resolve database connectivity issuesFollow Change Management processes to implement database configuration changesFollow Problem Management processes to troubleshoot and resolve recurring issuesProactively monitor and respond to MSSQL database Alerts.On-call requirements to ensure 24 x 7 support of database operations

Durban Area, South Africa

As a Fragrance Consultant I was responsible for delivering an outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach the sales targets. In addition, the Perfumes Consultant is accountable for his/her area of responsibility in regard of cleanliness, stock replenishment, handling new launches, activities and promotion of products.Sales Focus:» To achieve the sales target by using advanced sales techniques and product knowledge» Focus on selling and up selling » Demonstrate depth of knowledge of Brands and products.Customer Focus:» Build and maintain customer relationships in order to build strong loyalty» Address customers' queries about products, prices, availability, product uses, and services» Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations» Advise customers on product ranges best suited to their needs» Demonstrate usage and benefits of various Brands and products.Stock Replenishment:» Ensure stock replenishment at all times» Report stock shortages using the stock order form» Ensure stock receipt as per set procedures.

Durban Area, South Africa

National Diploma, Information Technology Software Development

Grade 12