• Served as a first in-depth point of contact to customers• Qualifying new leads and moving them through the sales pipeline• Develop and execute a strong prospecting plan of action, including lead generation strategies and personalized cold email template creations• Having one-to-one conversations with the decision makers involved in procuring IT/ Software development services• Regular follow-ups with the prospects that have been identified as potential clients and who have shown interest to use the company's services• Coordination with the product team and the finance team to handle client's queries• Managed key accounts to provide primary customer support and converted opportunities for upselling• Regions managed - APAC, EMEA, US, and India