Shivon Roach, Mba, Msw, Cpc Email & Phone Number

New York, New York, United States

Collaborate with ACS Workforce Institute implementing and facilitating the Building Coaching Competency curriculum, Motivational Interviewing labs, and Safety Risk to supervisors, managers, and executive leaders within the Division of Child Protective (5) borough offices.Facilitate individual, and group coaching sessions and trauma-informed transfer of learning training.Collaborate with Quality Improvement (CoQi) team utilizing data to improve policies and best casework practices. Support the Racial, Equity and Cultural Competency (RECC) around diversity training promoting equity among employees.

Brooklyn, New York, United States

Spearhead, managed, and executed all aspects of foster parenting recruitment, retention & ongoing training. Awarded $1M grant from NYS ACS towards recruitment efforts, implementation, and expansions.Responsible for drafting and executing the agency's foster parent recruitment strategic and community outreach plan.Increased community partnership and foster parent's compliance and retention.Prepared and managed department fiscal budget.

Brooklyn, New York, United States

Managed, coached, and supervised a team of (7).Managed all operational & administrative aspects of the Homefinding & Intake department, including a fiscal overview, vendor and consultant relations, and task-managed social work interns.Reviewed and approved home recertification reports ensuring foster homes were in compliance with NYS Office and Children & Family (OCFS) & ACS regulations for fostering children in their homes.Developed and implemented an evidence-based foster parent support model that provided qualitative data to improve on strategic outcomes.Developed and disseminated educational materials and conducted training tailored to employees.

Brooklyn, New York, United States

Prepared and processed foster parent scheduling and payroll.

Brooklyn, New York, United States

Managed a caseload of 15-25 foster children of various ages, primarily working with the adolescent population.Monitored the well-being, safety, and welfare of foster children by facilitating required casework contacts and accurately documenting events in the Connections/Citrixsystem.Collaborated with ACS, educational, medical and mental health providers to make necessary referrals to effectively plan with families.Developed service goals collaboratively with parents, children, and support resources that are age-appropriately. Accurately reported progress in Family Court hearings to work towards achieving a permanency goal for the foster child.Coordinate, supervise, and assessed visitation between children and potential discharge resources.

Hempstead, New York, United States

Managed all programmatic operations of the NYS Displaced Homemakers Program (DHP), and increased job placements for participants by 85% within the community.Supported the Human Resources Director with departmental interviewing, pre-screening, and other human resources tasks as needed.Spearheaded career fairs, employment workshops, and community outreach initiatives.Developed and facilitated computer workshops for participants in Microsoft Office Suite.

Oakdale, New York, United States

Responsible for sales and marketing liaised with the academic community and publishing company in purchasing books, supplies, and marketing materials. Responsible for a team of 5 employees, provided ongoing customer service training, and addressed personnel matters.Managed store's website and processed all internet orders,UPS mailing system.Recruitment and hiring of seasonal employees.

Master Of Social Work (Msw), Non-Profit/Public/Organizational Management

Master Of Business Administration (M.B.A.), Organizational Leadership

Activities and Societies: President, Council For Exceptional Children Editor, New York State Council for Exceptional Children Member.

Bachelor Of Arts (B.A.), Social Sciences