Project Manager
CurrentTake end to end bottom line responsibility, schedule assignments, monitor, review and report project status, manage project risks, ensure successful delivery and implementation, take complete ownership of people and their performance management and ensuring highest levels of service offerings to clients. Schedule, monitor, review and control the production support project as to meet the agreed upon SLA’s in order to successfully execute the project to the client.Stakeholder engagement, and governance requirements including risk evaluation and escalation matrix for direction setting -- providing thought leadership, delivering business value to the clients and developing reusable assets in the processDriving the continuous improvements of our implementation methodology and service offerings based on client experiences, hosting weekly customer calls, working as a facilitator between the team members and customers by resolving project related issues.