Shivshankar Bind Email & Phone Number

Thane, Mh, In

Mumbai

Mumbai

Total 13 Years of experience in Telecom Operations across diverse organizations seekingChallenging Managerial assignments To enhance my technical and managerial skills towards organization & career growth.*Well versed in SS7, MAP, ISUP, SIP, GPRS, Roaming Concepts, Call Flows, CSR Handling, KPI. handling, IREG testing like IR-24, IR-32 & IR-35, Software and Hardware Upgrades, Implementations, etc.*Currently functioning as Deputy Manager in Wireless Network Team with TATA Teleservices Ltd.*Currently handling core KPI monitoring and analysis for 2G and CDMA technology.*Expertise in end-to-end implementation projects within assigned time, quality & cost parameters.*Skilled in GSM and CDMA MSC/ GMSC/ MGW/ GMGW Hardware and software installation.*High mentoring ability. Excellent leadership and communication skills.CORE COMPETENCIES*Call flows in GSM and CDMA systems, SS7 INAP, MAP, etc.*Implementation & System Administration.*Core end KPIs monitoring and analysis. *Customer Relationship Management.*Provide support for troubleshooting.Cross Functional Team Coordination.PROFESSIONAL EXPERIENCETATA TELESERVICES LTD, MUMBAIDEPUTY MANAGER, JUNE- 2007 – TILL DATEAccountabilities:*Involved in operations & maintenance of Core Nodes Huawei (GSM and CDMA) for any Hardware / Software faults.*Focusing on KPI related parameters like PSR, CSR, ASR, traffic load and analysis of all at core side.*Having good knowledge of Number Analysis, Routing Concepts, SS7, SIP, GPRS functionality and Call flows.*Set up SIP & BICC connectivity and define SIP, BICC fundamentals, parameters, functionality & troubleshooting (Huawei Nodes) based on requirements. *Migration & testing with Network elements like HLR, SMSC, CRBT, MCA & IN.*Focus on 2G ICR configuration (Core part) and testing in Huawei system.*Announcement, License and Software Patch loading as per requirement.*International Roaming Testing & complaints resolution in CDMA and GSM network.

 Maintenance of Subscriber line maintenance, tests, measurements and call tracing . Administration & Maintenance of trunks, trunk groups, routing data. Creation of CCS7 links & coordination with other operator starting from AT till traffic opening. Creation of PRI/R2MFC links & coordinating with EPBAX engineer until it get through in EPBAX system. Creation of POTS, BRI, Centrex & Hunting subscriber. Preparation of all the reports like –DPR (Daily Performance Report), POI/PRI Utilization Report, IACHASTA Report, Pulsing Report & Gos Report. CDR generation for Mumbai and Pune & transferring it to Billing Client.

 Creation of POTS, BRI, PRI, SNT, DIP links. and Verification of Call Routing. Verification of the B Number table as per the Switch Service Order. Provisioning of the BG, Centrex no. as well as routes for the Centrex No.

Engineer'S Degree, Electrical, Electronics And Communications Engineering, A

B-TECH (Electronics & Telecommunication Engineering), from Kalinga University

Pgdba ( Post Graduate Diploma In Business Administrative., Operations Management And Supervision

Diploma In Electronic & Telecommunication, Telecommunications Engineering, 2-Grade