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Shiwon O. Email & Phone Number

Editor in Chief at CCWomen | Content Strategist | Storyteller at Customer Management Practice
Location: New York, New York, United States 6 work roles
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✓ Verified May 2026 2 data sources Profile completeness 86%

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Current company
Customer Management Practice
Role
Editor in Chief at CCWomen | Content Strategist | Storyteller
Location
New York, New York, United States
Company size
44 employees

Who is Shiwon O.? Overview

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Shiwon O. is listed as Editor in Chief at CCWomen | Content Strategist | Storyteller at Customer Management Practice, a company with 44 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Shiwon O..

Shiwon O. previously worked as Editor in Chief, CCWomen at Customer Management Practice and Content Writer & Program Manager at Customer Management Practice.

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Email format at Customer Management Practice

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Customer Management Practice

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Profile bio

About Shiwon O.

As a Content Writer for CCWomen (Customer Contact Women), I strive to empower others through the written word. I'm particularly passionate about exploring topics relevant to businesswomen, from gender equity to work-life balance to self-advocacy. I graduated with a Master's in Teaching and spent two years educating middle schoolers on the importance of storytelling. After the global pandemic, I pivoted to pursue my lifelong dream of being an accomplished writer. My mission is simple: nurture a diverse and inclusive community where women and allies come together to share industry insights, maximize leadership development, and cultivate inspiration while navigating fulfilling careers. When I'm not clacking away on my keyboard, I enjoy crocheting, dabbling in Dungeons and Dragons, and discovering the coziest Korean restaurants in Queens. Want to be a guest on our CCWomen podcast or blog? I'd love to get in touch!

Listed skills include Powerpoint, Social Media, Public Speaking, Proofreading, and 20 others.

Current workplace

Shiwon O.'s current company

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Customer Management Practice
Customer Management Practice
Editor in Chief at CCWomen | Content Strategist | Storyteller
new york, new york, united states
Website
customermanagementpractice.com
Employees
44
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6 roles

Shiwon O. work experience

A career timeline built from the work history available for this profile.

Content Writer & Program Manager

Customer Management Practice

New York, New York, United States

I create content for CCWomen, a platform that amplifies the voices of women, allies, and underrepresented groups in business and the customer contact industry. From navigating burnout to fostering authentic belonging, I cover various topics and insights to help people pave their way to success.

Oct 2023 - Oct 2024

Copywriter

Marketsmiths Content Strategists

I wrote blog posts, website copy, marketing emails, and other materials for various clients, visionary startups and established enterprises alike. With a focus on "copy for humans," I produced highly resonant and actionable content for key audiences, ultimately strengthening digital connections and contributing to consistent growth.

Sep 2021 - May 2023

6Th Grade Ela Teacher

East Harlem Tutorial Program

I taught English Language Arts for 58 6th grade students, fostering a joy for learning and literature. From books like Tristan Strong to poems by Amanda Gorman, I provided examples of diverse, authentic storytelling, and actively encouraged creative writing spaces that welcomed critical thinking, analysis, and discussion. Through modified and effective.

Aug 2019 - Jul 2021

Corps Member

Teach For America

New York, New York, United States

Jun 2019 - Jun 2021

Content Marketing Apprentice

Fueled

Greater New York City Area

I wrote weekly tech-related articles covering mobile app development, digital transformation, and app recommendations.

Nov 2018 - Jun 2019
Team & coworkers

Colleagues at Customer Management Practice

Other employees you can reach at customermanagementpractice.com. View company contacts for 44 employees →

NY Nadia Yousuf Nadia Yousuf Colleague at Customer Management Practice New York, New York, United States, United States View → TM Taylor Mcclain Taylor Mcclain Colleague at Customer Management Practice Sanford, Florida, United States, United States View → NN Nathan Nickens Nathan Nickens Colleague at Customer Management Practice New York, New York, United States, United States View → FM Felicity Martin Felicity Martin Colleague at Customer Management Practice New York, New York, United States, United States View → DS Dylan Stair Dylan Stair Colleague at Customer Management Practice Greater Philadelphia, United States View → BL Brooke Lynch Brooke Lynch Colleague at Customer Management Practice New York City Metropolitan Area, United States View → TS Todd Smith Todd Smith Colleague at Customer Management Practice New York City Metropolitan Area, United States View → MS Matt Scott Matt Scott Colleague at Customer Management Practice New York City Metropolitan Area, United States View → PR Paige Rejane Stock Paige Rejane Stock Colleague at Customer Management Practice New York, New York, United States, United States View → TH Tyler Hansmire Tyler Hansmire Colleague at Customer Management Practice Berkeley Heights, New Jersey, United States, United States View →
FAQ

Frequently asked questions about Shiwon O.

Quick answers generated from the profile data available on this page.

What company does Shiwon O. work for?

Shiwon O. works for Customer Management Practice.

What is Shiwon O.'s role at Customer Management Practice?

Shiwon O. is listed as Editor in Chief at CCWomen | Content Strategist | Storyteller at Customer Management Practice.

Where is Shiwon O. based?

Shiwon O. is based in New York, New York, United States while working with Customer Management Practice.

What companies has Shiwon O. worked for?

Shiwon O. has worked for Customer Management Practice, Marketsmiths Content Strategists, East Harlem Tutorial Program, Teach For America, and Fueled.

Who are Shiwon O.'s colleagues at Customer Management Practice?

Shiwon O.'s colleagues at Customer Management Practice include Nadia Yousuf, Taylor Mcclain, Nathan Nickens, Felicity Martin, and Dylan Stair.

How can I contact Shiwon O.?

You can use AeroLeads to view verified contact signals for Shiwon O. at Customer Management Practice, including work email, phone, and LinkedIn data when available.

What skills is Shiwon O. known for?

Shiwon O. is listed with skills including Powerpoint, Social Media, Public Speaking, Proofreading, Literacy, Mailchimp, Teaching, and Event Planning.

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