Shiyi Isabelle Xu, Ma, Phr Email & Phone Number

Texas, United States

London, Gb

- UKG Pro Workforce Management (WFM) Implementation – Leading a global workstream for a $23.4M, multi-year UKG Pro WFM system implementation for a Fortune 50 food and beverage company, impacting over 300,000 employees. Spearheading timekeeping and payroll data testing across 30+ monthly releases, ensuring accuracy before each go-live. - Broad-Based Compensation, Job Family Alignment+ (JFA+) – Served as Workstream Manager for a $90M, multi-year engagement with an American integrated managed care consortium, overseeing four Senior and seven Staff members. Delivered comprehensive compensation consulting services, including JFA+, compensation benchmarking, job-to-job mapping, employee mapping, and salary structure management.

Austin, Texas, Us

- Award: Received one SPARC recognition for being a driven and trusted team member- Led the operations of the performance management program for 90,000+ employees across the globe; responsibilities included facilitating training, creating educational resources (templates, guidebook, process maps, and SOPs) for thousands of leaders and HRPs, translating training and communication materials for China, and acting as a liaison for that region- Owned the Workbench e-ticketing system which is the main source of customer response for Talent programs, answering 20+ customer inquiries per day; improved the system itself through configurating auto-responses and ticketing categories by working directly with the product team- Created the first all-in-one performance management dashboard with data visualizations in Ziplabs (a self-invented software by Tesla that is similar to Tableau) and learned HTML and CSS coding languages- Created countless performance management resources on topics of HR calibration, unconscious bias, organizational assessment, succession planning, etc., which are used by thousands of leaders and HRPs- Founded the ITL Intern Cohort that improves intern experiences at Tesla through various networking and educational events and activities

Palo Alto, California, Us

- Recruitment: - Worked closely and supported 23 recruiters in 5 Business Groups; supported the recruitment of 48 jobs in the US, Europe, and China; coordinated 533 interviews across 4 different time zones; supported hundreds of candidates, and about 36 offers were made. - Drafted JD templates for Europe. - Drafted and finalized Recruitment SOP for Europe.- Program Management: - ATS Improvement Project: data migration system audit, ATS benchmarking (22-page PPT), system translation. - Led Talent Referral Program: responsibilities included creating communication content, designing promotional materials to promote jobs, managing referees and referrers, driving referral incentive program, etc. Managed and processed 432 referred candidates and promoted 322 referral jobs; prepared a 37-page SOP and several process maps for the entire Talent Referral Program from scratch. - Managed Talent Network: responsibilities included creating communication content, hosting recruiting event such as info session on Clubhouse, maintaining relationships with ~344 talents in WeChat groups, ATS CRM management, etc. Designed a CRM 101 class and trained the team. - Led recruiter and HR professionals training on labor classification, complying with FLSA; drafted and finalized 7-page Labor Classification Guide. - Owned Employer Branding Program (Glassdoor Improvement) in the US: responsibilities included benchmarking, data analysis, ROI analysis, preparing project plan, etc. Presented program outcomes (31-page PPT) to POCs such as HRBPs, HR Team, and leaders from the Global Recruitment Team to discuss and proceed with the next steps.- Process Improvement: - Utilized Lean Six Sigma skills to improve work efficiency, quality, and customer satisfaction; focused on Talent Referral Program, ATS system (Greenhouse) optimization, and the holistic recruiting process in the US. - Increased the process efficiency of the Talent Referral Program by 35.7%.

London, Gb

Achievements:-Lean Six Sigma Yellow Belt Candidate, certification date: June 2019-Harvard Senior Program Certificate of Completion - Completed two courses: Managing Commitments (Nov 2018), Getting The Most From Your Teams (Jan 2019)Projects:Broad-based Compensation, American Integrated Managed Care Consortium – As a project analyst and benchmarking specialist, provided client with a variety of broad-based compensation consulting services, including job family alignment (JFA), compensation benchmarking, job-to-job mapping, employee mapping, salary structure management, geo differential analysis, survey prevalence research, market pricing analysis, cost-benefit analysis, etc. Within 16 months, benchmarked approximately 5,800 job positions of various business functions such as Communication, Marketing, IT, Legal, Labor Union, HR, Compliance, etc. and mapped nearly 1,000 current jobs based on future-state JFA job structure.

London, Gb

Achievements:Lean Six Sigma White Belt CertificationProject Highlights:Corporate Responsibility (CR) Assessment – Assisted client with a high-level current state assessment by reviewing end-to-end processes, internal operating systems, internal and external interfaces, and data required to conduct daily business. Recommended solution changes and built future state strategic roadmap to best optimize CR’s systems, processes, and future business requests.Disability Management Assessment – Provided an end-to-end review and high-level future state design of client’s short- and long-term disability processes, including interdepartmental handoffs/dependencies and oversight functions. Developed both current state and future state E2E Visio process maps with process change management recommendations and risks.Joint EY-Client Solution – Developed go-to-market materials in less than one month to support new joint offering leveraging EY’s business consulting services with preferred client partner. Coordinated team efforts to manage multiple communication deliverables such as battlecards, brochure, video, and consulting services deck.Talent Acquisition (TA) Transformation - Provided client with advice and recommendations to assess their TA function, including operating model design and technology optimization; developed current- and future-state process maps with system implications, Standard Operating Procedure (SOP), and communication collateral; helped the client to save 19,915 working hours on Talent Acquisition activities per year, in future state.Research on Real Estate and Land Use Industry in Asia Pacific – Helped client examine the current state of gender equality in the real estate and land use field in different countries. Ran several rounds of beta testing before finalization and publication. Executed data analysis of survey results within Tableau.

• Marketed over $70 million real estate and hospitality securities overseas, which is half million securities per investor. • Assisted the team in recruiting more than 70 investors for two different projects within 6 months. Sales rate increased by 200% after joining the firm.• Launched and maintained official website for the firm by utilizing Squarespace, a SaaS-based website management system. Maintained and post daily news about EB-5 updates and international tax regulations on official social media platforms such as WeChat, Blog, EQXiu for educational purposes.• Provided 24/7 customer services to investors by answering questions about EB-5 projects and legal concerns. Worked with Top 20 U.S. law firms and attorneys to better serve clients to gain residency status in the U.S. and investment capital return in time.

Springfield, Massachusetts, Us

- Attend 7-week intense training workshop on topics of U.S. Economics vs Global Economics, Technical Analysis in Finance, Insurance and Trust, Comprehensive Tax Strategy, etc.- Make presentations on analysis of the U.S. stock market and real estate market in Washington state. - Learn to analyze the relationship between social elements (e.g., population, health related sectors) and financial market.- Learn to analyze the stock market using statistical strategies and theories (e.g., moving average, golden crossover).

TBA is the only organization on campus that helps UW students to find internships and full-time jobs in both the US and China. Our partner companies include Weibo, Tencent, Alibaba, Omni212, Nordstrom, Macy's, Boeing, Microsoft, Amazon, etc. Official Website: www.tbauw.orgWeChat: TBAUWFacebook: Technology and Business AssociationEmail: tbauw@uw.eduTBA aims to provide a platform for people to exchange ideas about business and technology, and also for people to gain knowledge and experience that benefits their future career. - TBA has 1600+ Members (from UW students to professionals, in both Seattle and Twin Cities areas)- Lead team to plan, organize, execute, and participate in various events: 1) Mahlon Meyer's Speaker Event-- "The Fundamentals of Relationships, Communication, and Business" 2) The 13th "Chinese Bridge" Chinese Proficiency Competition for College Students 3) 2014 Weibo Technology Forum Seattle 4) "Inspur In-Cloud" Technology Forum 5) 2014 Biz-Tech Summit 6) Agile Info Session 7) East Asia Startup and Cloud Tech Talk 8) Winter Career Fair 9) 2015 International Biz-Tech Forum 10) Plug and Play Rooftop BBQ--- and more!

The University of Washington East Asia Library is creating an extensive oral history collection, entitled History through Memories and Stories. We hope this collection will ultimately include hundreds of interviews recording the history of Seattle’s Chinese and Taiwanese immigrants through individuals’ life stories. Some of my duties include video transcribing, fundraising, etc.

Kellogg, Idaho, Us

International Service Learning (ISL) is a non-governmental organization that has been offering volunteers practical experience through medical, education, and community enrichment programs, while offering sustainable aid in developing communities for over 20 years.This June, we will be partnering with the Peace Corps, Rotary International, and the Give-A-Book Foundation to help a remote Costa Rican community build a library! Team will complete construction in the first half of June and will bring in the books, stock the shelves, and introduce the library to the community! With our help, this community will have access to a computer and more than 1,000 books by July.Each year:--- Recruit more than 1,750 ISL volunteers to go to countries like Costa Rica, Panama, etc.--- Deliver 180K in medical supplies.--- Help 215,000+ people internationally.Website: www.islonline.org

- Schedule and conduct phone interviews with clients on various topics;- Work in a team to solve urgent problems and finish different projects on time;- Collect and analysis data into monthly report;- Contact clients and conduct surveys;- Create and edit social media campaigns.

The Center for the Study of Health and Risk Behaviors is administratively housed within the Department of Psychiatry and Behavioral Sciences at the University of Washington. Our mission is to eradicate the harm caused by engagement in a variety of health risk behaviors, through the development and implementation of novel prevention and treatment approaches.- Budget Reconciliation.- Voucher Accounting. - Recruit local young adults in-person.- Update the study Facebook page.- Preparing assessment materials.- Assist with survey beta testing.- Manage advertisements.- Conduct literature searches on relevant topics.- Contact participants, and participant greeter.- Office/Clerical (filing study documents, writing checks, creating a study measures notebook).- Audio or Video Transcription.- Facilitate Study Interventions.- Assist with Human Subjects Documents.- Reference Manager.- Paper/Poster Writing.- References (for grants, etc).- Flyering.- Data Entry.

Seattle, Wa, Us

- Learned about the tools available to help disseminate news and information to the media and target audiences. - Developed basic technical knowledge in audio, video, or lighting equipment and procedures, through readings and independent research. - By the end of the internship, I gained instructional, organizational, and teamwork skills by providing a video tutorial of the SONY PMW-200 and the Sennheiser Evolution Wireless G3 Kit.

- Wash and prepare fruits, vegetables and other food items.- Review banquet orders (BEO) to ensure on time deliveries and sets.- Assist cooks by opening packaging and apportioning contents.- Assemble pastry trays, fruit trays, salads, sandwiches, desserts and/or boxed lunches.- Restock and maintain cleanliness of work and/or service areas.- Operate and/or clean kitchen equipment.- Wash dishes, utensils, pots, pans, and equipment; operate dishwashing machines.

- Worked with UW Program on the Environment and International Educational Outreach to implement a course in August 2014. The course, "Humans and the Environment in the Pacific Northwest," introduces about 35 visiting students from Keio University in Japan to topics ranging from forest ecology, water quality, and waste to green building, restoration ecology and urban food sustainability. - Assisted in leading activities (including field trips to places like Mt. Rainier and the Bullitt Center and activities like hiking and canoeing) as well as in mentoring Japanese students on topic-based research projects and a final presentation at the UW Tower.

NARAL Pro-Choice Washington Foundation’s mission is to support and protect, as a fundamental freedom, a woman's right to make reproductive choices. The mission is accomplished through support of education, training programs, and public policy initiatives. With the health care landscape rapidly changing, it's important to use new media to keep people up to date about issues affecting them. - Worked with field and communication staff to create a campaign to educate people about an aspect of reproductive health. - Did research on an aspect of reproductive health care and am responsible for writing the copy for a social media campaign and planning the campaign across the organization's social media channels. - Gained experience in creating an online engagement campaign and organizing a social media plan across different online channels.

Cn

- Helped financial department manager to organize accounting voucher into annual financial statement.- Learned to write checks and receipts.- Interviewed and recruited people with HR manager.- Learned to organize personnel files.

- Distributed monthly payment;- Recorded staff's attendance;- Learned to bind files for records.

- Taught one adult and one 4-year-old child Chinese for several months- After 9 months, the adult student can speak basic Chinese and acquire the rule of Pinyin and can keep learning new characters by herself; the child can sing most of the Chinese children's songs.- Learned to use different strategies for different people

Genève , Ch

上海, Cn

-Shanghai Teenager TV Show for the 60th anniversary celebration of The Long March

Amsterdam, Noord-Holland, Nl

Advanced Certificate, Workforce Education And Development

Master Of Arts - Ma, Social-Organizational Psychology

Bachelor'S Degree, Communication; Psychology