Shiyu L. Email and Phone Number

Manage China Hotel Chains Business whole commercial flow.

Manage a team of 10 people: 6 Account Managers,3 coordinators, Covering 2 key markets Guangzhou/Shenzhen in China;Provide constant feedback and support to team members;Hold regular meetings, 1:1’s, performance and appraisal reviews;Direct account management for hotels in an Guangzhou/Shenzhen;Visit the important hotels;Responsible for area coverage;Support Booking.com BV’s-strategy for hotel availability and supply within China;Promote the Booking.com BV brand name and its online reservation services to hotels;Liaison person for hotels to contact when they have questions;Providing hotels with information and advice by mail and email, including follow-ups;Follow up on cancellations and evaluations;Accompany and train hotels on how to use Booking.com BV’s extranet and rates & availability system;Support hotels with regards to Booking.com BV’s system;Liaise with hotels on allotment, availability and supply;Organize and coordinate Tourist Trade Fair visits to liaise with hotels;be versatile and adapt quickly to the latest guidelines from Booking.com BV.

Support Booking.com BV’s – strategy for hotel availability and supply within South China;Promote the Booking.com BV brand name and its online reservation services to hotels, also by visiting hotels located in specific geographic areas of the countryResponsible for area coverageInform hotels and advise on allotment, availability and supplyRate checks and competitor checksLiaison person for hotels to contact when they have questionsProviding hotels with information and advice by mail and email, including follow-upsFollow up on cancellations and evaluationsAccompany and train hotels on how to use Booking.com’ s extranet and rates & availability systemSupport hotels with regards to Booking.com’ s on-line systemOrganize and coordinate Tourist Trade Fair visits to liaise with hotelsCheck statistics in the control room and follow up

Starway is a new hotel brand created by Ctrip.com, focus on three star market and doing franchise.I am in charge of south China, especially Guangzhou city to invite more hotels branding "Starway" as a business development manager.

In charge of Jiangsu, Zhejiang province.To promote hotel direct booking channels;SEO/SEM on brand.com;Booking engine product and services;Channel management system and services