Shlagha Raj
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Shlagha Raj Email & Phone Number

Community Operations @ Stripe l Ex- Razorpay at Stripe
Location: Bengaluru, Karnataka, India 5 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Stripe
Role
Community Operations @ Stripe l Ex- Razorpay
Location
Bengaluru, Karnataka, India
Company size
3037 employees

Who is Shlagha Raj? Overview

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Quick answer

Shlagha Raj is listed as Community Operations @ Stripe l Ex- Razorpay at Stripe, a company with 3037 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Shlagha Raj.

Shlagha Raj previously worked as Community Operations at Stripe and Team Lead, Social Media & Escalations at Razorpay. Shlagha Raj holds Msc, Logistics, Materials, And Supply Chain Management from University Of Warwick.

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Email format at Stripe

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Stripe

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Profile bio

About Shlagha Raj

With an MSc degree in Logistics, Materials, and Supply Chain Management from the University of Warwick, I have developed a coherent, versatile, and process-oriented approach to managing customer escalations and improving customer service. I have proven expertise in leading cross-functional teams, dealing with complex situations, and delivering high-quality results within tight deadlines.

Listed skills include Entrepreneurship Development, Marketing, Communication, Market Research, and 5 others.

Current workplace

Shlagha Raj's current company

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Stripe
Stripe
Community Operations @ Stripe l Ex- Razorpay
san francisco, california, united states
Website
stripe.com
Employees
3037
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5 roles

Shlagha Raj work experience

A career timeline built from the work history available for this profile.

Community Operations

Current
Stripe

Bengaluru, Karnataka, India

Jun 2024 - Present

Team Lead, Social Media & Escalations

Razorpay

Bengaluru, Karnataka, India

- Facilitated customer empathy program with the CEO and Co-founder to understand and analyze theexisting challenges on existing operational processes- Monitored and enhanced agent productivity with the help of audit reports- Composed timely reports of productivity and areas of opportunity to help the key stakeholders inmaking vital decisions

Apr 2022 - Sep 2022

Analyst, Social Media & Escalations

Razorpay

Bengaluru, Karnataka, India

- Outlined and formulated Root Cause Analysis for all the escalations received- Handled daily task assignments, and staffed projects to enhance the productivity of the team along withsystem changes to improve the efficiency of the associates- Setting up systematic audit process to understand the operational gap and share timely feedback toreduce human.

Nov 2021 - Apr 2022

Junior Analyst, Social Media And Escalations

Razorpay

Bengaluru, Karnataka, India

- Designed processes for the social media and escalations team to improve operations and provided suggestions which led to an increment of organization-wide NPS [Net Promoter Score]- Turned around merchant experience with quick TAT and resolution for the issues highlighted- Collaborated with cross-functional teams throughout the organization to resolve.

Aug 2020 - Nov 2021

Research Intern

Ema Partners India

Bengaluru Area, India

- Conducted market research on the backgrounds of CEOs of India's top 50 listed companies,analyzing their profiles based on market capitalization data from BSE.- Examined leaders and board members of Indian origin within Fortune 500 global companies to gaininsights into their professional backgrounds and achievements.

Apr 2019 - May 2019
Team & coworkers

Colleagues at Stripe

Other employees you can reach at stripe.com. View company contacts for 3037 employees →

KB Karthika B G Karthika B G Colleague at StripeBengaluru, Karnataka, India, India View → EW Evan Wood Evan Wood Colleague at StripeNew York, New York, United States, United States View → ES Elizabeth So Elizabeth So Colleague at StripeSan Francisco, California, United States, United States View → MZ Maxine Zats Maxine Zats Colleague at StripeDeerfield, Illinois, United States, United States View → RA Robert Aurora Robert Aurora Colleague at StripeHouston, Texas, United States, United States View → AT Allen Tran Allen Tran Colleague at StripeSeattle, Washington, United States, United States View → KO Karen Orrin Karen Orrin Colleague at StripeMexico City Metropolitan Area, Mexico View → ES Eugene Sun Eugene Sun Colleague at StripeSan Francisco, California, United States, United States View → MB Megha Bindal Megha Bindal Colleague at StripeNew York, New York, United States, United States View → AR Adhvaith Ram Adhvaith Ram Colleague at StripeNew York, New York, United States, United States View →
3 education records

Shlagha Raj education

FAQ

Frequently asked questions about Shlagha Raj

Quick answers generated from the profile data available on this page.

What company does Shlagha Raj work for?

Shlagha Raj works for Stripe.

What is Shlagha Raj's role at Stripe?

Shlagha Raj is listed as Community Operations @ Stripe l Ex- Razorpay at Stripe.

Where is Shlagha Raj based?

Shlagha Raj is based in Bengaluru, Karnataka, India while working with Stripe.

What companies has Shlagha Raj worked for?

Shlagha Raj has worked for Stripe, Razorpay, and Ema Partners India.

Who are Shlagha Raj's colleagues at Stripe?

Shlagha Raj's colleagues at Stripe include Karthika B G, Evan Wood, Elizabeth So, Maxine Zats, and Robert Aurora.

How can I contact Shlagha Raj?

You can use AeroLeads to view verified contact signals for Shlagha Raj at Stripe, including work email, phone, and LinkedIn data when available.

What schools did Shlagha Raj attend?

Shlagha Raj holds Msc, Logistics, Materials, And Supply Chain Management from University Of Warwick.

What skills is Shlagha Raj known for?

Shlagha Raj is listed with skills including Entrepreneurship Development, Marketing, Communication, Market Research, Marketing Strategy, Digital Marketing, Integrated Marketing, and Customer Service.

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