As a Presales Leader, my responsibilities include leading a team focused on understanding client needs and crafting tailored solutions. I drive the development of compelling proposals and presentations, collaborating closely with sales teams. My role involves articulating the value proposition of our products/services, conducting product demonstrations, and ensuring alignment between client requirements and our offerings. Ultimately, I play a key role in building client confidence and setting… Show more As a Presales Leader, my responsibilities include leading a team focused on understanding client needs and crafting tailored solutions. I drive the development of compelling proposals and presentations, collaborating closely with sales teams. My role involves articulating the value proposition of our products/services, conducting product demonstrations, and ensuring alignment between client requirements and our offerings. Ultimately, I play a key role in building client confidence and setting the stage for successful partnerships.• Manages Presales & Solutions for North America Region. Proactive selling and providing technical solutions to new and existing strategic accounts.• AIOps Roadmap development, building next generation solutions and value driven operations for clients.• Work closely with Engineering and Operations to build customized automation solutions for mitigating IT operation challenges. Collaborate with global SE, DevOps and Architecture teams to build Digital Workplace Management solution, improve user experience and lower IT operations cost.• Expert ability to manage large, complex pipeline to ensure that bid support is provided in a timely fashion.• Demonstration of AIOps Solutions Capability (Enterprise Monitoring, Event Automation, Intelligent Remediation, APM, Runbook/Process Automation, etc.)• Manage Strategic & technical partnerships with OEM, ability to manage internal and external resources, experienced in managing virtual and technical teams. Show less

IT Transitions and Transformations: Managed complex IT Transformation Program involving multi Geo, cross functional teams and multi vendor’s engagement.

• Acts as a central point for managing all key communications related to the PMO, Sales and SLT.• Steering PMO activities, Tracking Project health, Reporting various aspects of Project health to C Level Executives• Resource ramp up tracking for Projects’ requirements and notifying the Management about the critical aspects of projects.• Gathers background information internally or external research, to define and broadly communicate understanding and/or articulation of the business… Show more • Acts as a central point for managing all key communications related to the PMO, Sales and SLT.• Steering PMO activities, Tracking Project health, Reporting various aspects of Project health to C Level Executives• Resource ramp up tracking for Projects’ requirements and notifying the Management about the critical aspects of projects.• Gathers background information internally or external research, to define and broadly communicate understanding and/or articulation of the business problem that the program/project is working to solve. Show less

Single point of contact offshore and act as Bridge Between Client and backend teams, Tracking Project health, Sort daily issues, gather business requirements, work with technical team on development, user acceptance testing on PPC devices, Release and Build notes ownership, MIS Reporting. Ensure compliance of all processes for CMMI Level 3 certification for the projects to be audited.