Shane Maher Email & Phone Number

Chandler, AZ, US

San Francisco, California, US

Provided support and identified opportunities for improvement across various Merchant support workflows and presented these insights to cross-functional teams.Collaborated with team of peers to resolve technical problems merchants face on the logistics platform.Investigated complex technical troubleshooting cases to diagnose and fix failure points.Worked.

Tucson, AZ, US

Delegate troubleshooting tasks through scheduled Teams Meetings with Enterprise contractors Manage cases transferred cross partner and review with customer to allow a seamless experience as we continue to work.Locate relevant Internal Engineering resources for next steps to implement in current issues.Participate and discuss in escalated case review.

Tucson, AZ, US

Provide active support to admin and customer on services for Business class Office 365 subscriptions. Included onboarding and troubleshooting based on needs of customer and admins.

Edmonton, AB, CA

Lead team in Inventory control methods and practices. System usage with Sage for posting transactions and inventory control. Coaching on process to improve revenue collection in line with cadence of units in assembly.

Edmonton, AB, CA

Entry level work into manufacturing and knowledge on Inventory control aspect. Analytic on job costing across multiple unit types.

Boston, MA, US

Provided direct support for customers regarding insurance policies and changes as requested.

New York, New York, US

• Help Project Managers with every aspect of the project, including overseeing individual work orders, to ensure that the client deadlines are met.
• Process documents into databases (DMX, Relativity, and Clear well) to be ready for reviews and productions.
• Image documents using eDMX, eCapture, Relativity, and Black Ice.
• Export and load Natives and PDFs to client websites or FTPs for review
• Create and maintain databases in Relativity and Equivio Zoom. Create users and set permissions in Relativity.
• Train new hires in the various aspects of litigation support mailbox, including manual imaging, OCRing, moving documents to a hosted database, formatting terms, and searching data across multiple platforms.

Milwaukee, WI, US

Drive interaction with small customers (300 licenses and below) to maintain customer satisfaction during the FastTrack deployment phase. Delivering the customer Onboarding Experience for Office 365. Interacting with internal partners, Enterprise services and support teams, the field sales organizations and Office 365 business groups in support.

Tempe, AZ, US

Providing support for products and services offered by Godaddy,

Tempe, AZ, US

Hosting Support for Linux and Windows and supporting applications.

Tempe, AZ, US

Assisted current and new customers in getting all product for online E commerce site, email, hosting, domains and others. Help create a better business solutions.

Rosemont, IL, US

Assisted in the ordering of product for local Restaurant Businesses either from the operators are the area Sales Reps. Processed special orders for Sales Reps.

Managed, with Management team the daily operation of a local pizzeria that averaged $1.8million to $2.5 million in annual revenue. Maintained ordering of products on daily and week basis. Also maintained weekly scheduling for FOH and BOH staffPerformed monthly inventory

Bs - It/Iss - Information Technology - Information Security Systems, Information Technology And Security

Bs, Hospitality Tourism Management