• Lead Business Development Representatives in a Top of funnel motion for Enterprise, Public Sector, and Mid-Market Accounts. • Managed and assigned leads from incoming website traffic and Trialware requests form fills.• Sales Training and Coaching and outreach monitoring.• Developed research protocols, marketing, and implement outreach cadences and scripts.• Created dashboards, reports, and analytics for client and delivered quarterly business reviews.

Sales Manager for Regulated Industry Accounts supporting the Microsoft Surface platform. Supporting and leading a team in each of the FED, SLG, HLS, EDU, and FSI spaces.• Lead and developed a high-performing sales teams in the following operating units: Federal, State and Local Government, Education, Healthcare, Banking, Capital Markets, & Insurance.• Supported partner engagement and fostered relationships to ensure a healthy pipeline.• Involved in leading and creating targeted research and marketing campaigns for outreach and providing outcome analytics back to the client.• Collected customer and partner insights to Microsoft Leadership to further hardware improvement and sales execution across the different verticals.

Responsible for all Region Communications to employees across 7 states. - Activity included Topic Select, Content Creation, Delivery Method, and Result Attainment.- Design and produce communication that are sent in behalf of the NW Region. Area comprising CA, NV, OR, WA, UT, ID and CO.- Content Owner and Facilitator of a Region Wide Operations call, presenting to leaders and Project Managers.

Manage Sprint’s operations within assigned Authorized Retailer -Assessing Sprint Select performance of Operational Metrics and assuring acceptable audit scores in on site and financial Key Performance Indicators. -Consult, Train, and influence Dealer Leadership regarding financial results, audit performance, motivation of the sales staff, staffing levels, techniques, and best practices for selling Sprint products within each location and across the Dealer base. - Analyze trends across the Dealer base and consult with Dealers to develop long-term and short-term goals to positively impact sales. - Provide marketing inspection and support to Dealers and identify and share best practices across Dealers to increase compliance. - Develop and implement programs and strategies to influence, incentivize, coach, and train Dealers and their staff to more accurately follow policies and maintain profitability. - Train Dealers and employees on all changes in product, service, and/or procedures. Serve as the “face of Sprint” to Dealers, their employees, and customers, and identify and manage resolution of issues that may arise. Guide and coach Dealers and their employees on how to best address customer service issues. - Determine how to most efficiently and effectively meet Sprint’s and Dealers’ needs within the assigned territory by planning and prioritizing tasks to drive the highest possible proficiency within the territory.

- Oversees facilities, Multi-Site Operations and performed Retail Operations audit for 25 Company Owned Retail locations including Sprint at Radio Shack in Utah and Idaho.- Performs evaluations, coaching, and business operation plans to ensure the health of the business and prevent unnecessary loss and provide cost savings to the Company.- Inventory management and auditing- Reduced unnecessary waste and risk year over year by 70%.

As a Sprint Store Manager, you lead and inspire a sales team to provide an unparalleled customer experience, resulting in loyal customers and successful business outcomes for Sprint and its' shareholders. You are passionate about your team, teaching and coaching on the sales floor, and inspiring continuous learning on new products and solutions. You encourage consistent success and career development through formal, monthly one-on-one coaching sessions. You enjoy the challenge of analyzing individual and team performance against business goals and implementing business improvement strategies. You deliver operational and merchandising excellence in a dynamic environment.Lead many teams of 10 to 20 sales people and device repair technicians. Exceeded sales and operational goals. Consistantly performs in top quintile in the enterprise. I have managed locations in American Fork, Orem, Murray, and South Jordan (all in Utah).- Project Manager and Leadership Trainer for the Building the Bench program. This program is designed to mentor and train future leaders in an effort to succession plan and create more invested employees. Topics included: Sales growth, GROW coaching, Leadership and Time Management.- Pinnace Award Winner - Top Sales Performance Manager 2007 & 2011- Area Onboarding committee- Southwest Sprint Emerging Leaders Program graduate- Top Team Player Award- Experienced in CSAT and customer feedback scores-Leadership and Sales Trainer/Content Developer

Responsible for day to day store operations, scheduling and customer service and traffic management.This position also required Audit Preparation and physical inventory count on a monthly basis. Supervised our Service and Repair department to ensure customers phones were repaired and triaged in a timely and proper manner.

Sold at outside events and helped to Market to new potential customers.Worked with National Accounts to set up phone fairs for their employees.Quota based sales associate selling to consumers and small business.