As Head of OD I am responsible for managing the training and development needs of ibex group in Pakistan. This includes leading, developing and delivering an O.D. Strategy that supports the values and business needs of ibex. Our interventions are driven from our three OD pillars Talent Development, Succession Planning and Culture. Below are some of the key initiatives we have taken recently:Future Leadership Training Program.Recruitment Essentials – Training program to equip our… Show more As Head of OD I am responsible for managing the training and development needs of ibex group in Pakistan. This includes leading, developing and delivering an O.D. Strategy that supports the values and business needs of ibex. Our interventions are driven from our three OD pillars Talent Development, Succession Planning and Culture. Below are some of the key initiatives we have taken recently:Future Leadership Training Program.Recruitment Essentials – Training program to equip our recruiters with latest techniques.Manager Starter Kit – A program that aims to train middle management employees on how to start their new role as a leader. Personal Effectiveness – A course that helps our employees analyze their strengths and weaknesses. Elevate EQ – A training plan to help our employees understand their own needs along with that of others around them.Craft of Synergy – Helping middle managers understand and capitalize the individual strengths of their team members. Coaching for Impact – A plan to equip team leads with coaching and feedback techniques. Mastering the art of work partnerships – Developing the skills required to build and maintain relationships with internal and external stakeholders. Show less

My responsibilities include but are not limited to ensuring efficient stakeholder management while aligning policies, procedures and processes with company vison and strategy. Key achievements in my current role are highlighted below: Design and development of Performance Management Methodology. Development of Behavioral Competency Model. Introduction and development of Succession Planning. Conceptualization and launch of company newsletter. Launch of… Show more My responsibilities include but are not limited to ensuring efficient stakeholder management while aligning policies, procedures and processes with company vison and strategy. Key achievements in my current role are highlighted below: Design and development of Performance Management Methodology. Development of Behavioral Competency Model. Introduction and development of Succession Planning. Conceptualization and launch of company newsletter. Launch of employee recognition interventions.  Launch of employee engagement and development initiatives. Show less

As an HR professional, I feel obligated to share my knowledge and experiences with the masses. I have conducted a number of seminars and workshops in renowned universities of Islamabad such as SZABIST and Comsats. My expertise are :Body Language.Communication/Presentation Skills.Self Motivation/Positive Attitude.Performance Evaluation.

Worked as HR Business Partner North, overseeing HR of the entire region (3500 Employees). As HRBP I have devised and implemented coherent HR strategies whilst improving internal processes and procedures within a demanding environment, project deadlines and budgets. I have proven my success in conducting organization design and structures, developing initiatives and implementing change models while proactively driving ongoing optimization efforts. I have demonstrated leadership & communication… Show more Worked as HR Business Partner North, overseeing HR of the entire region (3500 Employees). As HRBP I have devised and implemented coherent HR strategies whilst improving internal processes and procedures within a demanding environment, project deadlines and budgets. I have proven my success in conducting organization design and structures, developing initiatives and implementing change models while proactively driving ongoing optimization efforts. I have demonstrated leadership & communication skills, delivery of results, and team building capabilities.I was engaged in consulting and providing guidance to managers and leaders on multiple people initiatives such as succession planning, performance management, manpower budgeting, managing employee life cycle and grievance handling. Show less

As HRBP Rawalpindi, my responsibilities kept me engaged in working closely with line management, leadership teams and other functional areas to proactively address business issues related to workforce development and productivity. I liaised with business and HR leadership on HR strategy and ensured that HR policies and strategies are adhered with. I worked with line managers to build engaged and motivated workforce in the business. My efforts were focused towards top talent development… Show more As HRBP Rawalpindi, my responsibilities kept me engaged in working closely with line management, leadership teams and other functional areas to proactively address business issues related to workforce development and productivity. I liaised with business and HR leadership on HR strategy and ensured that HR policies and strategies are adhered with. I worked with line managers to build engaged and motivated workforce in the business. My efforts were focused towards top talent development, improving retention and managing employee relations. Analyze people processes, data and trends to make recommendations to management team for continuous improvement. Ensure appropriate controls are in place and managed effectively for all critical HR processes. Show less

Performance Management System:Plan and execute PMS with the objective to manage the company's performance management process/system, to ensure that the process becomes the prime tool for performance & competence communication and measurement. EFQM Model:As a member of EFQM team in PTCL; been part of all the activities related to implementation of model from evidence collection to audit visits. Employee Engagement Feedback:Conducted Employee Engagement Feedback… Show more Performance Management System:Plan and execute PMS with the objective to manage the company's performance management process/system, to ensure that the process becomes the prime tool for performance & competence communication and measurement. EFQM Model:As a member of EFQM team in PTCL; been part of all the activities related to implementation of model from evidence collection to audit visits. Employee Engagement Feedback:Conducted Employee Engagement Feedback Sessions for Central Zone and facilitated participants to design coherent action plans aligned with company objectives.Competency Framework:Effectively conducted leadership DNA competencies framework sessions across the board in order to raise awareness about competencies, their importance and respective proficiency levels set for each job.Policy Manual:Developed a comprehensive & simplified document of uniform policies applicable to all PTCL employees. Moreover separated policies from Procedures and performed comparative analysis of related policies with other Telco, and Multi-National Companies and incorporated their best practices, considering PTCL environment.Job Description Formulation:Improved the quality of JDs by using advance and comprehensive format, content standardization, establishing job families for almost ~ 600 jobs across the companyExchange Revamp Project:Worked with “McKinsey & Company” consultants on high priority Change Management programs in bringing continuous improvements in organizational structure, operational processes, behavior and morale of the employees from pilot phase to revamping of 70 high revenue exchanges across Pakistan. Cultural Event:Being the idea generator liaison for the launch of first ever Movie Night Event in PTCL. Branding, event management and hosting the show. Formulation of plan to extend the event in various telecom regions of Pakistan. Show less

Recognizing my professional and managerial skills management promoted me as Assistant Manager Regulatory Affairs. I represented REDtone at all forums. My responsibilities were to stay in touch and coordinate with all telecom companies as well as PTA and PTCL, look after all regulatory affairs such as preparation of contracts and agreements.

I have significantly contributed towards the setup of a customer care team; have been training new and existing team members to ensure effective, timely and professional solutions to customer queries. My areas of concentration were development of professional relationship with both corporate clients and home consumers.