Shoaib Khan Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Ontario, Canada

Bengaluru, Karnataka, India

As a Transaction Risk Investigator at Amazon, I contribute to the company's commitment to providing a secure and trustworthy online environment. My role involves:Fraud Detection and Analysis:--Utilize advanced fraud detection tools and methodologies to analyze transactional data for anomalies and potential risks.--Investigate and identify patterns associated with fraudulent activities, ensuring timely and effective risk mitigation.Case Management:--Manage a high-volume caseload, conducting thorough investigations into flagged transactions.--Collaborate with cross-functional teams to gather relevant information and evidence, facilitating efficient case resolution.Risk Mitigation Strategies:--Develop and implement proactive strategies to prevent fraud, leveraging data-driven insights to enhance risk management protocols.--Stay updated on industry best practices and emerging trends to continually refine and strengthen fraud prevention measures.Continuous Improvement:--Actively participate in ongoing training sessions to stay abreast of evolving fraud techniques and detection technologies.--Contribute ideas and feedback for process improvements, playing a role in the continuous enhancement of risk management strategies.Reporting and Analysis:--Generate regular reports on key performance indicators, fraud trends, and the effectiveness of implemented risk mitigation measures.--Present findings to management, offering actionable insights to drive informed decision-making.

Noida, Uttar Pradesh, India

--Supervised a team of 8 salespersons, providing mentorship, training, and daily operational guidance to maximize performance.--Created and implemented strategic sales plans to achieve monthly and quarterly sales targets for events, concerts, and travel packages.--Established KPIs and monitored individual and team performance using CRM tools, conducting regular performance reviews and feedback sessions.--Set clear, measurable goals for the sales team and developed action plans to meet and exceed targets, resulting in a 20% increase in overall sales.--Built and maintained strong relationships with key clients, leading to a 15% increase in repeat business and customer referrals.--Compiled and analyzed sales data, generating detailed reports for senior management to inform decision-making and strategy adjustments.--Addressed and resolved internal team conflicts and client issues swiftly, ensuring minimal disruption to sales operations and maintaining high client satisfaction.--Conducted thorough market research to identify new sales opportunities, staying ahead of industry trends and competitor activities.--Collaborated with marketing, operations, and product teams to align sales initiatives with promotional campaigns and product launches, ensuring cohesive execution.-Developed and delivered comprehensive sales training programs to enhance the skills and capabilities of the sales team, leading to improved sales techniques and higher closing rates.

Noida, Uttar Pradesh, India

--Leveraged LinkedIn, email marketing, website visitors, and various e-bidding platforms to identify and engage potential clients.--Managed LinkedIn accounts of CEO, CMO, and Business Head to build and maintain professional relationships.--Facilitated seamless communication between clients and the development team to ensure project requirements were clearly understood and met.--Conducted initial client meetings to gather detailed project requirements and translate them into actionable plans.--Created comprehensive statements of work (SOW) and proposals, detailing project scopes, timelines, and deliverables.--Coordinated with various departments to allocate resources effectively and ensure timely project delivery.--Worked closely with the product development team to ensure client requirements are accurately translated into deliverables.--Maintained regular communication with clients to provide updates, address concerns, and ensure satisfaction.--Maintained detailed project documentation, records of client interactions, and progress using CRM software.

Alwar, Rajasthan, India

As a results-driven Sr Business Development Executive in the vibrant field of paint manufacturing, I orchestrate strategic initiatives to fortify market presence, foster customer relationships, and drive revenue growth. Key responsibilities and achievements include:--Spearhead market penetration efforts, identifying and capitalizing on new business opportunities to expand the company's footprint within the paint industry.--Cultivate and nurture robust relationships with key clients, resulting in a substantial increase in client acquisition and retention rates.--Collaborate closely with clients to understand their unique paint and coating requirements, offering tailored solutions to meet their specifications.--Demonstrate a profound understanding of the paint manufacturing industry, showcasing in-depth knowledge of the company's products and their applications.--Effectively communicate the unique value propositions of the company's paint and coating solutions to prospective clients.--Develop and execute strategic sales plans to exceed revenue targets, aligning short-term wins with long-term sustainable growth objectives.--Oversee the end-to-end sales process, from lead generation and qualification to proposal development, negotiation, and successful deal closure.--Implement robust pipeline management strategies to ensure a consistent flow of opportunities and meet or exceed sales targets.--Collaborate seamlessly with internal teams, including production, marketing, and customer service, to deliver integrated solutions and address client needs efficiently.--Regularly analyze and report on key performance indicators, offering actionable insights to optimize sales strategies and enhance overall business development efforts.--Prioritize a customer-centric approach, ensuring high levels of customer satisfaction through quality service delivery, effective problem resolution, and ongoing relationship-building initiatives.

Postgraduate Degree, Project Management

Master Of Business Administration - Mba, Marketing And Business Analytics

Certified Course In Data Science, Business/Office Automation/Technology/Data Entry

Bachelor Of Technology - Btech, Materials Science With Specialization In Nanotechnology, 62

Senior Secondary Examination, School, 76.8

Higher Secondary Examination, 10 Standard, 8.4 Cgpa