I’m happy to share that I’m starting a new position as Technical Services Engineer at Nanotechx!I would like to thanks Hafiz Muhammad Attaullah for help and guidance along the way. Looking forward to further Enhancing my skills , expertise, learningMy Responsibilities: Provide Support for Windows, Linux and Mac Operating SystemsManage infrastructure, network, and technical application issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.Reproduce technical issues to determine the root cause of the problem to find workarounds and solutions.Monitor the system and measure the performance of the product; recommend changes to improve the overall quality of the service.Build and maintain operations tools for monitoring, notifications, trending, and analysis.