Shoaib Mohammed

Shoaib Mohammed Email and Phone Number

General Manager @ MOTYL Group
Adelaide, SA, AU
Shoaib Mohammed's Location
Adelaide, South Australia, Australia, Australia
Shoaib Mohammed's Contact Details

Shoaib Mohammed work email

Shoaib Mohammed personal email

n/a
About Shoaib Mohammed

As a strategic and results-driven leader, I excel at driving organizational success through thoughtful strategy, operational excellence, and stakeholder engagement. With extensive experience across governance, financial management, risk mitigation, and team leadership, I have a proven track record of delivering transformative outcomes that balance strategic vision with hands-on execution.My career highlights include building and implementing strategic business plans, managing multi-million-dollar portfolios, streamlining operations for scalability, and implementing governance frameworks that ensure compliance while mitigating risk. I am passionate about fostering high-performance cultures, coaching teams to excel, and aligning operational efforts with broader organizational goals.What sets me apart is my ability to bridge strategic objectives with operational realities—ensuring decisions are informed by data, stakeholder insights, and long-term sustainability. Whether leading change initiatives, enhancing service delivery, or nurturing talent, I am dedicated to creating value, driving innovation, and delivering measurable impact.I am particularly drawn to purpose-driven organizations focused on community well-being, innovation, and transformational growth. My recent focus includes roles in local government sectors, health services and not-for-profit, where my expertise aligns closely with governance, compliance, and operational leadership needs.Key Competencies:Strategic Leadership & Governance: Proven expertise in driving growth and ensuring compliance through governance frameworks, strategic planning, and operational oversight.Operational Excellence & Efficiency: Adept at optimizing processes, enhancing scalability, and driving performance improvements to meet both immediate and long-term goals.Team Leadership & Development: Strong mentor and coach, fostering collaboration, accountability, and a culture of excellence to achieve results.Financial Acumen: Skilled in managing multi-million-dollar budgets, optimizing resource allocation, and delivering sustainable financial outcomes.Change Management & Innovation: Experienced in leading organizational transformations and fostering innovation to future-proof operations.Stakeholder Engagement & Community Focus: A trusted partner to stakeholders and clients, ensuring alignment of services with expectations while fostering relationships that drive mutual success.I am committed to contributing to organizations that share my passion for innovation, transformation, and community impact.

Shoaib Mohammed's Current Company Details
MOTYL Group

Motyl Group

View
General Manager
Adelaide, SA, AU
Website:
motyl.com.au
Employees:
13
Shoaib Mohammed Work Experience Details
  • Motyl Group
    General Manager
    Motyl Group
    Adelaide, Sa, Au
  • Dxc Technology
    Account General Manager / Account Exec / Client Partner - Diversified Industry
    Dxc Technology Sep 2022 - Jun 2024
    Australia
    - Developed and implemented a three-year “Grow & Sustain” strategic plan, driving growth across diverse client portfolios. Managed the financial oversight of multi-million-dollar P&Ls, creating and executing pricing strategies aligned with market trends and client budgets, ensuring both profitability and service expansion.- Led a cross-functional team of 25+ professionals, where I took an active role in mentoring and coaching team members, and ensuring high engagement.- Improved client retention and satisfaction by delivering tailored solutions aligned with client objectives, leading to long-term partnerships.- Developed strategies to manage internal and external stakeholders, ensuring transparency and mutual growth while improving long-term client relationships.- Designed and implemented workforce planning initiatives that supported internal mobility and addressed skills gaps within the team, helping key individuals advance in their careers while driving business outcomes.- Created an inclusive team culture that fostered open communication and cross-functional collaboration, allowing the team to thrive in dynamic and fast-paced environments.- Established and maintained governance frameworks that optimized financial performance, ensured regulatory compliance, and addressed cash flow challenges. Significant Achievements:- Overachieved targets, contributing to the profitability and operational success of the organization, with revenue growth of 30% and 32% in FY23 and FY24.- Successful mentorship led to internal promotions and personal growth of team members.Awards & Recognition:- DXC Recognition Award for “Going above and beyond for our customers and exceeding expectations”.- Shoaib has great working relationship with his sales, finance, delivery and operations teams and is well respected. Shoaib’s leadership has created a productive and motivated work environment. He leads with firmness as well as kindness and level-headedness.
  • Dxc Technology
    Business Operations Manager (Coo-Accounts) / Acting Industry Bus-Ops Partner
    Dxc Technology Nov 2019 - Sep 2022
    Adelaide, Australia
    - Spearheaded multiple initiatives to streamline operations, leading to a 15% improvement in operational efficiency and reducing operational costs by 20%, directly contributing to the scalability and long-term growth of the organization.- Implemented governance frameworks to ensure compliance and risk management, contributing to long-term financial stability and scalability.- Recovered $2M in revenue leakage and resolved $1.5M in overdue invoices, significantly improving cash flow and stabilizing the financial standing of key accounts.- Led customer success strategies, focusing on enhancing both customer satisfaction and operational scalability.- Designed and maintained dashboards to monitor key performance metrics, such as financial performance and customer service levels, ensuring that teams remained focused on priority objectives.- Built strong, long-term relationships as a trusted advisor to clients and key stakeholders by being the single point of contact for all operational and commercial matters. - Led and mentored a team of 15+ professionals, fostering a culture of accountability, collaboration, and continuous improvement. Focused on professional development, resulting in significant team contributions to organizational goals.Significant Achievements:- Led the conversion of $30M+ USD TCV through strategic financial planning and client engagement.- Increased account’s operating profit from -5% to 15% within 3 months, establishing robust processes to govern and maintain AOP.- Developed TCV/REV/AOP improvement plans & forecasting dashboards which were adopted Industry wide.Awards & Recognition:- ANZ Business Operations Award for “Excellent performance and exceeding expectations”- Shoaib is approachable, maintains professionalism and can inspire and guide others. Shoaib is one of the best Business Managers to work with. He has helped the Business Operations and the Finance team to build a better and far superior reporting structure.
  • Dxc Technology
    Acting Business Operations Manager (Coo-Accounts), Account Governance Lead, Nssr Lead
    Dxc Technology Aug 2018 - Nov 2019
    Adelaide, Australia
    - Achieved significant improvements in operational efficiency and client satisfaction. Thriving in a fast-paced environment, I demonstrated determination, persistence, and strong relationship-building skills to ensure smooth operations and successful project outcomes.Significant Achievements:- I implemented new methods for Triage meetings, increasing efficiency by 75% and reducing the manual workload by 95%.- Successfully identified and addressed revenue leakages, established governance practices, improved cash flow, and collaborated effectively with clients and key stakeholders.
  • Tpg Telecom
    Project Manager / Business Analyst / Acting Tl / Senior Tech Support / Tech Support
    Tpg Telecom Apr 2011 - Aug 2018
    Adelaide, Australia
    - Excelled in managing and delivering compliance and business continuity projects, optimizing operational efficiency, and driving customer satisfaction. - Successfully led a remediation project that reduced contact centre calls by 70% and implemented automated solutions, resulting in a 65% increase in efficiency. - As a Senior Tech Support, I analysed workflows, suggested process improvement.Significant Achievements- Developed a comprehensive Business Continuity Framework, collaborated with cross-functional teams, and bridged the gap between stakeholders to enhance the overall customer experience. - Achieved significant productivity gains while providing mentorship and achieving KPIs. My track record showcases my ability to deliver impactful results, foster collaboration, and drive continuous improvement.

Shoaib Mohammed Skills

Business Analysis Business Intelligence Project Management Requirements Gathering Requirements Analysis Business Process Improvement Elicitation Babok V3 Analysis Customer Service Customer Satisfaction Contact Centers Virtual Assistance Leadership Coaching Team Management Employee Training Problem Solving Negotiation Telecommunications Stakeholder Management Project Management Body Of Knowledge Project Delivery Project Planning Itil Agile Methodologies Management Time Management Change Management Microsoft Excel Microsoft Powerpoint Sharepoint Technical Support Information Technology

Shoaib Mohammed Education Details

Frequently Asked Questions about Shoaib Mohammed

What company does Shoaib Mohammed work for?

Shoaib Mohammed works for Motyl Group

What is Shoaib Mohammed's role at the current company?

Shoaib Mohammed's current role is General Manager.

What is Shoaib Mohammed's email address?

Shoaib Mohammed's email address is sh****@****dxc.com

What schools did Shoaib Mohammed attend?

Shoaib Mohammed attended University Of Ballarat, Jawaharlal Nehru Technological University.

What skills is Shoaib Mohammed known for?

Shoaib Mohammed has skills like Business Analysis, Business Intelligence, Project Management, Requirements Gathering, Requirements Analysis, Business Process Improvement, Elicitation, Babok V3, Analysis, Customer Service, Customer Satisfaction, Contact Centers.

Who are Shoaib Mohammed's colleagues?

Shoaib Mohammed's colleagues are Giovanni Fernandez, Choity B., Thomas Molczyk, Kelly Beam, Filip Molczyk.

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