Shoaib Ahmed Malik

Shoaib Ahmed Malik Email and Phone Number

Multifaceted Data Analyst | Google Analytics & Microsoft Certified | Expertise in Power BI, ERP Dynamics, Python, SQL, and Technical Writing. @
Shoaib Ahmed Malik's Location
Hannover, Lower Saxony, Germany, Germany
About Shoaib Ahmed Malik

I am a dynamic professional with a fervent enthusiasm for data-driven insights and technological solutions. My journey has been fueled by an unwavering commitment to perpetual learning and an unrelenting pursuit of excellence. With a fusion of certifications and hands-on experience, I have adeptly refined my skills across diverse domains, resulting in a distinctive proficiency that seamlessly bridges the realms of data analytics, IT support, and enterprise resource planning(ERP).**Certifications and Expertise:**πŸ“Š Certified Google Analytics AcademyπŸ’»Certified Microsoft IT Support ProfessionalπŸ”„ ERP Dynamics Enthusiast πŸ“Š Power BI WizardπŸ“Š Excel Ninja πŸ“Š Microstrategy ExpertπŸ“Š SQL Enthusiast πŸ“Š Power BI Wizard 🐍 Python (NumPy, Pandas) Enthusiast πŸ“Š MS Project Maestro πŸ“ Technical Writing Guru on G-Suite Docs, Sheets, and Slides**𝑾𝒉𝒂𝒕 π‘«π’“π’Šπ’—π’†π’” 𝑴𝒆:**My thriving lies at the juncture of data, technology, and business strategy. My journey through myriad certifications and hands-on experiences has endowed me with a unique capability to unearth valuable insights from intricate datasets, and translate them into tangible strategies. From harnessing the prowess of Power BI to plumbing the depths of SQL queries.**π‘²π’†π’š 𝒕𝒐 π‘΄π’š π‘Ίπ’Œπ’Šπ’π’ 𝑺𝒆𝒕:**Beyond my skill set, it's my dedication to collaboration, creativity, and innovation that truly elevates me. I ardently believe in the potency of teamwork and transparent communication to surmount challenges and forge substantive solutions. My technical acumen, coupled with my gift for lucid and effective communication, empowers me to bridge the chasm between technical and non-technical stakeholders, ensuring the seamless execution of projects.**π‘¬π’‚π’ˆπ’†π’“ 𝒇𝒐𝒓 𝑾𝒉𝒂𝒕'𝒔 𝑡𝒆𝒙𝒕:**My hunger for new horizons and my zeal to surmount challenges remain ceaseless. Whether it involves plumbing deeper into bleeding-edge technologies or pioneering ingenious pathways to streamline processes, I am eager to embrace every growth opportunity and learning experience. I am excited to connect with kindred spiritsβ€”be it professionals, thought leaders, or organizationsβ€”united by the fervor for harnessing technology and data to effect tangible change. Let's establish a connection and embark on a journey to uncover how our collaboration can fuel innovation and breed success! Feel free to get in touch at π’”π’‰π’π’‚π’Šπ’ƒπ’‚π’‰π’Žπ’†π’….𝒅𝒆@π’ˆπ’Žπ’‚π’Šπ’.π’„π’π’Ž. #π‘«π’‚π’•π’‚π‘¨π’π’‚π’π’šπ’•π’Šπ’„π’” #𝑰𝑻𝑺𝒖𝒑𝒑𝒐𝒓𝒕 #𝑬𝑹𝑷 #π‘·π’π’˜π’†π’“π‘©π‘° #π‘·π’šπ’•π’‰π’π’ #π‘»π’†π’„π’‰π’π’Šπ’„π’‚π’π‘Ύπ’“π’Šπ’•π’Šπ’π’ˆ

Shoaib Ahmed Malik's Current Company Details
Vatax

Vatax

Multifaceted Data Analyst | Google Analytics & Microsoft Certified | Expertise in Power BI, ERP Dynamics, Python, SQL, and Technical Writing.
Shoaib Ahmed Malik Work Experience Details
  • Vatax
    It Support
    Vatax Jan 2023 - Present
    Hannover, Lower Saxony, Germany
    1st level support (on-site support, remote);Managed installation, configuration and administration of hardware andPerforming remote and on-site troubleshooting of hardware, software andnetwork issues such as hub/switch/router for various clientsPerforming desktop level technical support fixes including installing andupdating software, installing hardware, performing file backups Assisting with client rollouts (Windows 10/7 Enterprise, SharePoint, Microsoft Teams);Administration of cloud applications (Office 365, Teams, Smartsheet, OneDrive);
  • Novatore Solutions (Pvt) Ltd.
    System Implementation Officer
    Novatore Solutions (Pvt) Ltd. Jun 2015 - Oct 2018
    Lahore, Pakistan
    β€’ Successful Implemented ERP software projects. Define release software process according to the Standards Implementation process and train more than 150 professional company end users.β€’ Strong R&D Skills. β€’ Worked as Release and Configuration Assistant Manager and delivered successful Quality oriented projects. Create awareness and value on the importance of Configuration Management amongst more than 100 professional Users. β€’ Providing Training in all modules of Finance, CRM, Inventory, and Payroll to more than 150 professional internal Employees of the Organization. β€’ Being the Assistant IT Manager, I supportive role Implemented strong processes throughout the organization and the best service management structure. β€’ Strong collaboration Skills in people/conflict management. 3 Years of Management experience with cross-functional teams.β€’ Participate IT workshops to interact and collaborate with industry professionals to resolve current challenges. Socially active.β€’ Perform remote and onsite troubleshooting of hardware, software, and networking issues for various clientsβ€’ Perform tech support fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applicationβ€’ Monitor corporate central ticketing system to ensure timely resolution of tech support issues within client-defined SLA.β€’ Filters Help Desk calls and troubleshooting at different Layersβ€’ Break/fix, configuration issues, troubleshooting, software installations, hardware repairβ€’ Resolve customer complaints via Calls, Emails, Web chat, etc.β€’ Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.β€’ Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
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Shoaib Ahmed Malik Education Details

Frequently Asked Questions about Shoaib Ahmed Malik

What company does Shoaib Ahmed Malik work for?

Shoaib Ahmed Malik works for Vatax

What is Shoaib Ahmed Malik's role at the current company?

Shoaib Ahmed Malik's current role is Multifaceted Data Analyst | Google Analytics & Microsoft Certified | Expertise in Power BI, ERP Dynamics, Python, SQL, and Technical Writing..

What schools did Shoaib Ahmed Malik attend?

Shoaib Ahmed Malik attended Arden University, University Of Management And Technology - Umt.

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    Shoaib Malik
    Regional Operations Manager, Bankislami Pakistan Limited, Balochistan Region
    Baluchistan, Pakistan
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