Shoaib Khan Email & Phone Number

Dubai, Ae

Responsible for technology strategy, architecture, implementation and management of cutting-edge solutions and systems to support business objectives. Delivered technological advancements to optimize network infrastructure and drive innovation to improve service standards and operational efficiency.Key results achieved: - Managed a technology budget of USD 20 mn+; Cost efficiency achievement - 25%- Delivered digital transformation programme that included OSS/BSS replacement, OCS upgrade, PRCF update, selfcare enhancement, digital shops (kiosks) uplift.- Broadband speed increased from 2Mbps – 100Mbps- Network Performance Enhancement – 400x - Received Award for the “ICT Establishment of the Year (2023)” by Chamber of Commerce- 5G strategy and rollout was conceived and implemented to achieve a positive business case at launch

Responsible for strategic planning, development, and management of Technology and IT infrastructure, ensuring efficient service delivery, network reliability, cybersecurity, and alignment with business goals.- Led the technology architecture and operations for the largest quad-play fixed and mobile operator- Revamped the technology strategy to achieve commercial goals – new products, enhanced customer journeys, advanced billing capabilities, technology governance and operational processes- Architected and drove convergence and harmonization across fixed and mobile networks, products and offerings to acquire aggressive market share in less than a year; highest average download speeds in the country - Introduced a pioneering IT Governance framework to significantly enhance cyber security and compliance- Managed a team of 46 technical experts, vendors and downstream partners to ensure high network availability, lower cost structure, 24/7 network support, design and upgrade of network platforms

London, United Kingdom

Responsible for guiding organisations in selecting and implementing technology solutions to enhance their performance and achieve strategic objectives.- Led large-scale projects to service a global clientele in sectors spanning telcos, financial services and energy- Focused on cyber security frameworks, network architecture transformation and change management to enhance operations and performance in client locations across Europe, America and Australia- Mentoring and development of new talent to support their progression on an accelerated track

London, United Kingdom

Responsible for implementing technology solutions for clients across industries.- Implemented Cisco-Validated Design (CVD) for (i) a trading floor to support operations for peak load of 5,000 traders, (ii) data farm to support 500 customer service agents for a telco

Milton Keynes, United Kingdom

Responsible for design, implementation, and maintenance of the network infrastructure to ensure reliable delivery of internet, television, and voice services.- Part of the Technology Management Centre (TMC) to track and resolve network operations incidents- Ensuring timely delivery of scheduled network enhancements to ensure optimal service experience across TV, fixed broadband and telephony offerings- Contributed towards the network unification of Tiscali and Carphone warehouse network

London Area, United Kingdom

Responsible for conducting advanced research on emerging technologies, developing innovative solutions, and contributing to the advancement of knowledge in large scale mobility in IP networks.- Design, research and analysis of existing and new protocols for secure and authenticated mobility in large scale IPv6 networks- The project focused on conceiving advanced use-cases for mobile and IoT devices with recommendations being included in the RFCs for IPv6

Pakistan

Responsible for designs, implements, and maintains the network infrastructure to ensure reliable delivery of internet services.- Delivered the first ADSL network a provincial capital of Pakistan to eventually expand to sever other cities- Reviewed, enhanced and operated the 24/7 NOC procedures- Responsible for development and implementation of IT Security and Governancepolicies to improve controls

Doctor Of Philosophy (Ph.D.), Mobile Technologies, Iot And Cyber Security

Bachelor Of Engineering (Beng), Electronics With Communication Specialisation

One of the best University of Pakistan if not the best.