AeroLeads people directory · profile
Shoaib Raza Email & Phone Number
GTM Engineer
at
RoverPass
1 work email found
@roverpass.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Who is Shoaib Raza? Overview
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Quick answer
Shoaib Raza is listed as GTM Engineer at RoverPass, a with 36 employees, based in United Kingdom. AeroLeads shows a work email signal at roverpass.com and a matched LinkedIn profile for Shoaib Raza.
Shoaib Raza previously worked as Field Support Supervisor | Customer Service | Team Management | Chat & Email Support at Nex Operations and Field Support Specialist | Customer Service | Chat & Email Support | at Nex Operations. Shoaib Raza holds Intermediate In Commerce, Business/Commerce, General from Bise Lahore.
Company email context
Email format at RoverPass
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{first}@roverpass.com
89% confidence
AeroLeads found 1 current-domain work email signal for Shoaib Raza. Compare company email patterns before reaching out.
Profile bio
About Shoaib Raza
I can streamline your Zendesk and customer service problems.Customer service expert with 4+ years of experience across various industries, passionate about delivering exceptional customer experiences. Proven ability to exceed customer expectations, lead and mentor teams, communicate effectively with a diverse range of clients, and resolve technical issues. Seeking new challenges and opportunities to contribute to organizational success.Proven track record of exceeding customer expectations by promptly addressing inquiries and resolving issues through chat, email, and phone channels.I have led a dedicated team of agents to enhance customer satisfaction by introducing customer service policies through platforms like Zendesk and SAP, ensuring a uniform and efficient support experience across regions.
Current workplace
Shoaib Raza's current company
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Roverpass
6 roles
Shoaib Raza work experience
A career timeline built from the work history available for this profile.
Field Support Supervisor | Customer Service | Team Management | Chat & Email Support
Current
Dec 2022 - Present
Field Support Specialist | Customer Service | Chat & Email Support |
Led a team of agents to enhance customer satisfaction through effective leadership.Introduced customer service policies via Zendesk and SAP, elevating the overall experience.Ensured uniform and efficient customer support across regions through coordinatedteam efforts.Exceeded customer expectations by promptly addressing inquiries via chat, email, andphone.Maintained precise customer communication records using Outlook and Microsoft365
Nov 2021 - Sep 2023
Project Manager | Lead Generation | Proposal Management | Client Management | Lead Team Of Bd
CurrentDeveloping and maintaining strong relationships with clients to ensure project satisfaction.Collaborating with clients to define project objectives, deliverables, and timelines.Providing regular updates on project progress, addressing client concerns, and managing expectations.Creating compelling proposals that effectively communicate project value and address client needs.Ensuring proposals are accurate, well-structured, and aligned with company standards.Delivering persuasive presentations to clients to secure new business.Assigning team members and resources to projects based on skills and availability.Identifying, assessing, and mitigating potential risks to project success.Overseeing project quality standards and ensuring deliverables meet client expectations.Identifying potential clients and understanding their needs.Building relationships with industry professionals to generate leads.Collaborating with sales teams to develop sales strategies and close deals.
Nov 2022 - Present
Customer Service Support Specialist | Rider Support | Crm Management | Order Management
Delivered exceptional customer support across live chat, email, and phone channels,catering to the Middle East market.Ensured swift resolution of rider concerns, upholding safety and client contentment.Effectively communicate with clients in Urdu and English languages.Collaborated closely with the Rider Support team, contributing to the refinement ofsupport procedures.
Nov 2020 - Nov 2021
Customer Service Specialist | Phone Support | Crm Management | Urdu Campaign
Provided outstanding customer support through phone, email, and chat channels atTelenor Retail Services.Utilized CRM tools to manage inquiries, guaranteeing prompt and accurate resolutions.Fostered collaboration with cross-functional teams to deliver a seamless customerexperience.Showcased proficiency in diagnosing and resolving technical issues while offeringeffective solutions.
Aug 2019 - Nov 2020
Team & coworkers
Colleagues at RoverPass
Other employees you can reach at roverpass.com. View company contacts for 36 employees →
PM
Paula Martinez
Colleague at RoverpassChile
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PM
Paula Martinez
Colleague at RoverpassChile
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MN
Malena Novoa Giraldo
Colleague at RoverpassMedellín, Antioquia, Colombia
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RM
Rouchelle Miranda
Colleague at RoverpassSan Fernando, Central Luzon, Philippines
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JP
Jahzeely Perez
Colleague at RoverpassPuerto Real, Andalusia, Spain
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VA
Vanessa Alonzo
Colleague at RoverpassPeru
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OM
Osvaldo Medina
Colleague at RoverpassColima, Mexico
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AM
Arianna Mendoza
Colleague at RoverpassVenezuela, Bolivarian Republic Of
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KM
Karla Michelle
Colleague at RoverpassAustin, Texas, United States
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DW
Dave Wells
Colleague at RoverpassAustin, Texas, United States
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Paula Martinez
Colleague at RoverpassChile
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PM
Paula Martinez
Colleague at RoverpassChile
View →
MN
Malena Novoa Giraldo
Colleague at RoverpassMedellín, Antioquia, Colombia
View →
RM
Rouchelle Miranda
Colleague at RoverpassSan Fernando, Central Luzon, Philippines
View →
JP
Jahzeely Perez
Colleague at RoverpassPuerto Real, Andalusia, Spain
View →
VA
Vanessa Alonzo
Colleague at RoverpassPeru
View →
OM
Osvaldo Medina
Colleague at RoverpassColima, Mexico
View →
AM
Arianna Mendoza
Colleague at RoverpassVenezuela, Bolivarian Republic Of
View →
KM
Karla Michelle
Colleague at RoverpassAustin, Texas, United States
View →
DW
Dave Wells
Colleague at RoverpassAustin, Texas, United States
View →
1 education record
Shoaib Raza education
-
Bise Lahore
FAQ
Frequently asked questions about Shoaib Raza
Quick answers generated from the profile data available on this page.
What company does Shoaib Raza work for?
Shoaib Raza works for RoverPass.
What is Shoaib Raza's role at RoverPass?
Shoaib Raza is listed as GTM Engineer at RoverPass.
What is Shoaib Raza's email address?
AeroLeads has found 1 work email signal at @roverpass.com for Shoaib Raza at RoverPass.
Where is Shoaib Raza based?
Shoaib Raza is based in United Kingdom while working with RoverPass.
What companies has Shoaib Raza worked for?
Shoaib Raza has worked for Roverpass, Nex Operations, Emerj Limited, Mindbridge, and Telenor.
Who are Shoaib Raza's colleagues at RoverPass?
Shoaib Raza's colleagues at RoverPass include Paula Martinez, Paula Martinez, Malena Novoa Giraldo, Rouchelle Miranda, and Jahzeely Perez.
How can I contact Shoaib Raza?
You can use AeroLeads to view verified contact signals for Shoaib Raza at RoverPass, including work email, phone, and LinkedIn data when available.
What schools did Shoaib Raza attend?
Shoaib Raza holds Intermediate In Commerce, Business/Commerce, General from Bise Lahore.
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