Shobha Agarwal

Shobha Agarwal Email and Phone Number

Business Analyst( Telecom Billing) @ Amdocs
chesterfield, missouri, united states
Shobha Agarwal's Location
Atlanta Metropolitan Area, United States
Shobha Agarwal's Contact Details

Shobha Agarwal work email

Shobha Agarwal personal email

Shobha Agarwal phone numbers

About Shobha Agarwal

Highly motivated with 13 years of experience in telecom BSS. Demonstrated history of delivering in the telecom billing industry in various roles with multiple Tier 1 clients like TMobile/Sprint/MetroPCS. Strong business development professional skilled in Technical Requirements Analysis, creating use cases and user stories. Has strong fundamental of IT Release Management, Software Product Development methodology like Agile and DevOps. Proven ability to lead by example, consistently meet deadlines, improve best practices, and organize time efficiently. Possesses excellent communication and problem-solving skills.

Shobha Agarwal's Current Company Details
Amdocs

Amdocs

View
Business Analyst( Telecom Billing)
chesterfield, missouri, united states
Website:
amdocs.com
Employees:
28811
Shobha Agarwal Work Experience Details
  • Amdocs
    Business Analyst
    Amdocs May 2021 - Present
    Alpharetta, Georgia, United States
    • Working as a Product Owner in Amdocs Billing System domain.• Working with business clients and understand business priorities, pain points and desired enhancements.• Conducting/attending meetings to understand the business objectives, elicit requirements, translate business and user requirements into technical requirements. Create features with acceptance criteria.• Reviewing the solution designs with the other members of the technical team and business stakeholders. Ensuring the… Show more • Working as a Product Owner in Amdocs Billing System domain.• Working with business clients and understand business priorities, pain points and desired enhancements.• Conducting/attending meetings to understand the business objectives, elicit requirements, translate business and user requirements into technical requirements. Create features with acceptance criteria.• Reviewing the solution designs with the other members of the technical team and business stakeholders. Ensuring the solution is viable, complete, and flexible.• Coordinating between different stakeholders and getting their deliverables.• Interacting with various stake holders and providing support during development and testing phase of the project.• Environment: SQL developer, Agile Craft, Jira Show less
  • Amdocs
    Software Development Specialist
    Amdocs Sep 2017 - Apr 2021
    Greater Atlanta Area
    • Reviewing the upcoming code enhancements ( design documents) and providing production support insight and feedback to development team to ensure that new functionality is maintainable, scalable, and suitable for production.• Coordinating the new releases and deployments with various teams. Ensure that all tasks for the team are documented and assigned to responsible person.• Identifying the get-well items to improve the system and assign them to appropriate teams. Follow up to ensure… Show more • Reviewing the upcoming code enhancements ( design documents) and providing production support insight and feedback to development team to ensure that new functionality is maintainable, scalable, and suitable for production.• Coordinating the new releases and deployments with various teams. Ensure that all tasks for the team are documented and assigned to responsible person.• Identifying the get-well items to improve the system and assign them to appropriate teams. Follow up to ensure the logical closure of issues.• Providing on-going support and handle production issues as required.• Preparing documentation for processes and flows.• Conduct Daily Standup across shores to get the daily status, understand impediments and follow them to thr resolution. Show less
  • Amdocs
    Software Test Engineer
    Amdocs Jul 2014 - Aug 2017
    Urbana-Champaign, Illinois Area
  • Amdocs
    Sr. Subject Matter Expert
    Amdocs Aug 2010 - Jun 2014
    Urbana-Champaign, Illinois Area

Shobha Agarwal Skills

Unix Oracle Telecommunications Billing Sql Pl/sql Requirements Analysis Software Development Shell Scripting Telecommunications Hp Quality Center C Linux Communication Amdocs Tuxedo Pro*c Functional Testing Agile Methodologies Solution Architecture Sdlc Test Planning Testing System Testing Regression Testing Test Cases Quality Assurance Test Strategy Manual Testing Software Quality Assurance Big Data Statistics Business Intelligence Business Support System Teamwork Billing Systems Computer Science Software Testing Requirements Gathering User Stories Behavior Driven Development Scrum Problem Solving Skype

Shobha Agarwal Education Details

  • Institute Of Engg. & Technology , Lucknow , Uttar Pradesh. India
    Institute Of Engg. & Technology , Lucknow , Uttar Pradesh. India
    Computer Science

Frequently Asked Questions about Shobha Agarwal

What company does Shobha Agarwal work for?

Shobha Agarwal works for Amdocs

What is Shobha Agarwal's role at the current company?

Shobha Agarwal's current role is Business Analyst( Telecom Billing).

What is Shobha Agarwal's email address?

Shobha Agarwal's email address is sh****@****ail.com

What is Shobha Agarwal's direct phone number?

Shobha Agarwal's direct phone number is +121772*****

What schools did Shobha Agarwal attend?

Shobha Agarwal attended Institute Of Engg. & Technology , Lucknow , Uttar Pradesh. India.

What are some of Shobha Agarwal's interests?

Shobha Agarwal has interest in Children, Economic Empowerment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Shobha Agarwal known for?

Shobha Agarwal has skills like Unix, Oracle, Telecommunications Billing, Sql, Pl/sql, Requirements Analysis, Software Development, Shell Scripting, Telecommunications, Hp Quality Center, C, Linux.

Who are Shobha Agarwal's colleagues?

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