Developed Python scripts that reduced manual workload by 50% and improved system reliability.Managed highly critical B2B services where client requirements change daily, ensuring code adaptability.Worked on Fastag Payment Services, monitoring and mitigating financial losses through automated alerts.Deployed essential code changes autonomously, leading to the resolution of major user experience issues; findings directly addressed three primary causes contributing to operational disruptions within the platform.Collaborated with developers to modify system flows and ensure proper task sequences during deployments.Provided technical support to ground teams, minimizing downtime during system challenges.Administered Docker/Redis environments using Linux/UNIX, ensuring efficient system management.Streamlined support processes via Freshdesk, improving issue resolution efficiency.Assisted Product Managers in defining system workflows aligned with business objectives.Conducted API testing to ensure system performance and timely error resolutions.