Innovecture is a Global Technology and Management consultancy company. It provides consulting, technology and research service to clients around the world, having major focus on the banking, financial services and insurance (BFSI) sector.

My Responsibilities:1)Update current and design new recruiting procedures (e.g. job application and onboarding processes)2)Supervise the recruiting team and report on its performance3)Coordinate with department managers to forecast future hiring needs4)Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)5)Implement new sourcing methods (e.g. social recruiting and Boolean searches)6)Review recruitment software and suggest the best option for company needs7)Recommend ways to improve our employer brand8)Participate in job fairs and career eventsBuild the company’s professional network through relationships with HR professionals, Recruiting agency, Colleges and other partners.

• Served as the primary point of contact for different clients, management and operations team• Demonstrating excellent client relationship and management skills.• Work towards increasing the company’s revenue by up selling and improved client delivery• Managed client accounts and ensured that client satisfaction levels were consistently met• Worked with clients to implement and continually improve end-to-end recruiting processes and best practices• Coordinate recruiting operations with the team of 18 recruiters• Responsible for allocation of daily work to the team.• Set and assess team members’ performance and create individual action plans.• Ensured that team achieve predetermined operational metrics required to realize financial targets and continually improves its performance• Handling the client escalations and provide appropriate solution• Ensured recruiting team develop a culture of accountability, professionalism, pay-for-performance, and respect for all employees• Developed effective processes for tracking and monitoring team and individual performance• Managed and ensured the professional development of every individual recruiter in my team• Work with Management team and employees in matters of performance management, improvement and coaching • Conduct the quarterly scorecard analysis for each individual end-customer and suggest plans to improve and generate profits• Maintain daily and weekly client reports.• Work with management to ensure timely understanding of current and future workforce needs• Mentor new recruiters and conduct training for the department including social media recruitment, different recruitment tactics and candidate experience• Actively involved in various training programs.

• Thorough knowledge of recruiting process from sourcing to recruiting for different employment types including W2, Corp-to-Corp, 1099 for U.S. Citizens, GC, H1-B, TN-1, and EAD holders• Hands-on experience with Applicant Tracking Systems (ATS) including Bullhorn and CATS• Active Search: Resume search of active candidates from job boards such as Monster, CareerBuilder, Dice, Job Diva and Hot Jobs• Add short-listed candidates into client databases such as CATS, Bullhorn etc.• Search and short-list candidates from job boards, search engines using different search techniques such as Boolean strings• Work closely and assist senior team members• Possess excellent verbal and written communication skills• Ability to prepare concise and error free weekly reports

Being a Human Resources Intern I had to directly assist the Human Resources Manager with a wide range of projects related to HR compliance, recruiting, onboarding/orientation, employee benefits.Learning:• Steps in the recruiting and hiring process, including: posting job openings, reviewing resumes,conducting telephone interviews, making job offers and negotiating starting salaries.• The importance of employment law and compliance, especially regarding employment eligibility,confidentiality, proper maintenance of employee files, and forms management.• The interrelationship of HR and Finance in the areas of new employee paperwork, payroll issues related to onboarding and termination, use of a payroll management database, and report generation.• Employee benefits management issues related to plan renewal and open enrollment, benefitsenrollment and termination, troubleshooting employee benefits issues, and the customer service aspect of benefits oversight.