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Shobna Persaud Email & Phone Number

Technical Customer Success Manager at Dell Technologies
Location: New York, New York, United States 6 work roles 1 school
1 work email found @dell.com LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email s****@dell.com
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Current company
Dell Technologies
Role
Technical Customer Success Manager
Location
New York, New York, United States
Company size
128606 employees

Who is Shobna Persaud? Overview

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Quick answer

Shobna Persaud is listed as Technical Customer Success Manager at Dell Technologies, a company with 128606 employees, based in New York, New York, United States. AeroLeads shows a work email signal at dell.com and a matched LinkedIn profile for Shobna Persaud.

Shobna Persaud previously worked as Senior Advisor, Account Services Management at Dell Technologies and Account Delivery Manager / Project Manager at Hewlett Packard Enterprise. Shobna Persaud holds Electronic Engineering from Queensborough Community College Of The City University Of New York (Cuny).

Company email context

Email format at Dell Technologies

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{first}_{last}@dell.com
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Profile bio

About Shobna Persaud

A project manager with a focus on the customer experience resulting in the seamless delivery of value.Passionate adaptor to new technologies with a focus on continuous process improvement. Promoter of growth and development of high-performance teams. Excellent communicator with all management levels from operational managers to the C-Level suite.Specialties: Drives for Results Influence and NegotiationManaging to OutcomesTeamworkInitiativeCommunication

Current workplace

Shobna Persaud's current company

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Dell Technologies
Dell Technologies
Technical Customer Success Manager
New York, NY, US
Website
delltechnologies.com
Employees
128606
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6 roles

Shobna Persaud work experience

A career timeline built from the work history available for this profile.

Senior Advisor, Account Services Management

Current
Dell Technologies

New York, New York, United States

Mar 2021 - Present

Account Delivery Manager / Project Manager

Hewlett Packard Enterprise

New York, New York, United States

Develops and nurtures relationships with the customer at all levelsOwns customer operational relationship for the region and communicates consistently with theother account ADM’s, the Global ADM and other account contactsWorks with in-country teams to provide best in class serviceDevelops & nurtures excellent customer satisfaction & contribute to customer.

Mar 2012 - Dec 2020

Project Specialist

Hewlett Packard Enterprise

New York, New York, United States

Plan all aspects of team assignmentsManage and monitor resources and schedules Ensure the smooth day-to-day running of the team Maintain regular contact with clients Ensure quality and high standards are maintained at all times Organize and supervise the teamEnsure clear communications within the team Coach new members of the team as necessary

Jul 2006 - Mar 2012

Services Resource Coordinator 2

Hewlett-Packard
  • Outreach with clients who have hardware/software outages or failures
  • Coordination assigning of service engineers to appropriate service calls
  • Escalations to Service Management of customer outages to ensure highest customer satisfaction
  • Work projects defined by Unit Managers (UM’s)/Service Event Quality Manager (SEQM).
  • Assist in development of tools, process for continuous improvement of functionality, effectiveness of call and resource management.
  • Assist internal management in establishing project priorities in allocating service delivery resources.
Jun 1997 - Jul 2006

Electronics And Technical Math Tutor

Queensborough Community College, Bayside, Ny
  • Tutored students in different aspects of electronics and mathematics.
  • Identified academic weaknesses and provided remediation for students.
  • Maintained detailed anecdotal records for students enrolled in the program.
Sep 1994 - Apr 1997
Team & coworkers

Colleagues at Dell Technologies

Other employees you can reach at delltechnologies.com. View company contacts for 128606 employees →

EL Eva Lebel Eva Lebel Colleague at Dell Technologies Greater Paris Metropolitan Region, France View → AW Adam Woods Adam Woods Colleague at Dell Technologies Hutto, Texas, United States, United States View → LL Lynn Luo Lynn Luo Colleague at Dell Technologies China, China View → OT Omar Tareq Omar Tareq Colleague at Dell Technologies Greater Hamburg Area, Germany View → SA Shahzad Ahmed Shahzad Ahmed Colleague at Dell Technologies Pakistan, Pakistan View → DO Diana Ornellas Diana Ornellas Colleague at Dell Technologies La Follette, Tennessee, United States, United States View → MM Melania Montes De Oca Melania Montes De Oca Colleague at Dell Technologies Venezuela, Venezuela, Bolivarian Republic Of View → PG Patricia Giltinane Patricia Giltinane Colleague at Dell Technologies Limerick, County Limerick, Ireland, Ireland View → VV Victor Vilas Bôas Victor Vilas Bôas Colleague at Dell Technologies Campinas, São Paulo, Brazil, Brazil View → MS Mária Safková Mária Safková Colleague at Dell Technologies Slovakia, Slovakia View →
1 education record

Shobna Persaud education

FAQ

Frequently asked questions about Shobna Persaud

Quick answers generated from the profile data available on this page.

What company does Shobna Persaud work for?

Shobna Persaud works for Dell Technologies.

What is Shobna Persaud's role at Dell Technologies?

Shobna Persaud is listed as Technical Customer Success Manager at Dell Technologies.

What is Shobna Persaud's email address?

AeroLeads has found 1 work email signal at @dell.com for Shobna Persaud at Dell Technologies.

Where is Shobna Persaud based?

Shobna Persaud is based in New York, New York, United States while working with Dell Technologies.

What companies has Shobna Persaud worked for?

Shobna Persaud has worked for Dell Technologies, Hewlett Packard Enterprise, Hewlett-Packard, and Queensborough Community College, Bayside, Ny.

Who are Shobna Persaud's colleagues at Dell Technologies?

Shobna Persaud's colleagues at Dell Technologies include Eva Lebel, Adam Woods, Lynn Luo, Omar Tareq, and Shahzad Ahmed.

How can I contact Shobna Persaud?

You can use AeroLeads to view verified contact signals for Shobna Persaud at Dell Technologies, including work email, phone, and LinkedIn data when available.

What schools did Shobna Persaud attend?

Shobna Persaud holds Electronic Engineering from Queensborough Community College Of The City University Of New York (Cuny).

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