Shody Lytle Email & Phone Number

Rancho Cucamonga

Baltimore, Maryland Area

Researched and compiled legal documents in preparation for hearings. Prepared documents for disability hearing, ordered records and communicated with providers. Created and maintained a client records database using Lotus Notes. Organized client mailings, correspondence and handled a high volume of calls. Acted as liaison between court administration, judges and the public. Preparation of case exhibits and evidence in advance of hearings. Managed scheduling of conferences and appointments for clients and attorneys. Drafted subpoena requests, requests for postponements and other communications to Administrative Judges. Performed online research assisting attorney in verifying treatment sources. Conducted interviews with potential new clients to determine eligibility for benefits. Assisted clients with filing for Social Security benefits online, filed appeals, submitted all necessary documentation.

Orcutt, Ca.

Carry out opening and closing procedures. Maintain health of all indoor plants and cleanliness and organization of gift shop. Answer all customer questions in regard to plant care and characteristics. Complete customer transactions. Handle special orders, merchandise orders, answer phones and in charge of social media marketing. Devise creative and attractive merchandise displays.

Santa Maria, Ca.

Supervise all shift employees in the execution of their duties. Resolve any Customer complaints and issues. Carry out all closing procedures of the store, including securing cash and arming alarms. Confirm that equipment in the front end is in working condition. Ensure all necessary supplies are available for smooth operations of front end. Assure all cashiers and Service desk Supervisors are properly trained and skillful in their duties. Reset Counters and displays as required. Initiated changes to office organization increasing efficiency, improving flow of supplies. Created various documents to increase accountability and improve professionalism of communications. Increased the productivity of the front end staff.

Designed Websites, magazine ads, advertising, business cards, fliers, etc. for clients

Santa Maria, Ca.

Maintained a high level of professionalism and empathy with students, increasing safety and order on campus.

Anaheim, Ca.

In charge of all Temporary Employees, assisted in all aspects of the Personnel Office, including new employee orientations, payroll, records, reports and receptionist duties.

A.S., Graphics

Activities and Societies: Third place Morrow Bay Harbor Festival poster contestGraduated with Honors

Associate'S Degree, Graphic Design