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Shoeb Khan Email & Phone Number
Customer Success Manager
at
Right-Hand Cybersecurity
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Indore, Madhya Pradesh, India
Company size
Who is Shoeb Khan? Overview
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Quick answer
Shoeb Khan is listed as Customer Success Manager at Right-Hand Cybersecurity, a with 44 employees, based in Indore, Madhya Pradesh, India. AeroLeads shows a matched LinkedIn profile for Shoeb Khan.
Shoeb Khan previously worked as Customer Success Manager at Palo Alto Networks and Customer Success Manager at Stratapps. Shoeb Khan holds Completed, Civil Engineering from Sushile Devi Bansal College Of Technology.
Company email context
Email format at Right-Hand Cybersecurity
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Right-Hand Cybersecurity
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Profile bio
About Shoeb Khan
Hi Everyone, I'm a Civil Engineer and passed out in 2019 from RGPV University. As a profession, I've been working as a Customer Success Manager, senior associate, and technical support specialist for 6 years. I understand customers' needs and concerns quickly, and I constantly work to find a solution in a constructive way to uphold cx's trust and ensure that every customer has the best possible experience. In the last 6 years of tenurity, I've been working with US, UK, Canada, South Africa & Indian customers. In my journey, I've given exceptional service to each customer.As a Customer Success Manager, I've managed more than $2M+ ARR accounts and excelled excellent numbers in upselling and cross-selling. Additionally, have retained so many customers and given the best-controlled churn based on my portfolio. Furthermore, I've received many positive evaluations on various platforms that helped to strengthen the company's reputation.My key responsibilities included: 1. Product Demonstration & product installation.2. Follow-up with customers to identify their pain points for better retention, adoption & churn control.3. Upselling & Cross-selling.4. Forecasting reports of renewal, cancellation, up-selling, and customer account health Matrics.5. Expert in escalation handling and improving customer experience.6. Expert as a Senior Associate, Technical Support Specialist, CSM, and Retention & Growth.Thank you!
Current workplace
Shoeb Khan's current company
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Right-Hand Cybersecurity
8 roles
Shoeb Khan work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Customer Success Manager
Senior Customer Success Manager
Aug 2022 - Sep 2023
Customer Success Manager
1. Handled a portfolio of $1,00,000+ MRR accounts and managing the Small/Mid Market andEnterprise client accounts.2. Forecast the report of Renewals, Account Cancellation, CC expiration and Failedbilling accounts to strategically address them. 3. Identify up-sell and cross-sell opportunities to balance the churn number & collaborating with other departments such asimplementation, product & developments, support and sales teams to provide betterresolution.4. Responsible to educate the customer over the product and fostering long-term relationships with clients by upgrading them to new plans as well. Also, maintain a smoother experience with the product.
Aug 2020 - Jul 2022
Technical Support Specialist
1. I've worked as a Technical Support Executive in the Yahoo International process, assisting Yahoo clients with their accounts and payment concerns. 2. I was mainly handling calls, emails, and chat for account login issues, compromised accounts,and to provide customization in the account. 3. Utilized internal Yahoo technologies to work on paid domain accounts and managetheir billing.4. I used to work on Salesforce to take chats and for ticketing systems. I was handling the US, UK, Canada, and South Africa’s Yahoo customers.
Apr 2018 - Jun 2019
Senior Associate
1. I’ve worked for Verizon and At&t in the international Semi voice process, where I was required to listen preciselyreal-time recorded customer speech utterances before returning them to the IVR.2. Maintaining a response time as per process requirement. Throughout the past, I had consistently attained a qualitylevel of 95% in the procedure.
Mar 2017 - Apr 2018
Technical Support Executive
1. I worked as a Technical Support Executive in the Xiaomi (Mi) Pan India process, where I assisted clients over thecalls and emails.2. I was handling 3 folks in replacement dept and in charge of approving all replacement requests for all Xiaomi items such as phones, earphones, cables, mibands, mi fans, and Bluetooth speakers.
Oct 2015 - Jul 2016
Team & coworkers
Colleagues at Right-Hand Cybersecurity
Other employees you can reach at right-hand.ai. View company contacts for 44 employees →
RU
Rehan Umar
Colleague at Right-Hand CybersecurityLahore District, Punjab, Pakistan
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ZR
Zoya Rehman
Colleague at Right-Hand CybersecurityPakistan
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SV
Saranyasree Vadivel
Colleague at Right-Hand CybersecuritySingapore
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MA
Muhammad Abdullah
Colleague at Right-Hand CybersecurityLahore, Punjab, Pakistan
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SM
Soumalya Mitra
Colleague at Right-Hand CybersecurityBengaluru, Karnataka, India
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OT
Oswald T.
Colleague at Right-Hand CybersecurityMumbai, Maharashtra, India
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SG
Sasthaa Gingee Babu (Uday)
Colleague at Right-Hand CybersecuritySingapore
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MF
Muhammad Faheem
Colleague at Right-Hand CybersecurityAttock, Punjab, Pakistan
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SK
Santhosh Kumar
Colleague at Right-Hand CybersecurityBengaluru, Karnataka, India
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RB
Rumman Bin Sadiq
Colleague at Right-Hand CybersecurityBoston, Massachusetts, United States
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Rehan Umar
Colleague at Right-Hand CybersecurityLahore District, Punjab, Pakistan
View →
ZR
Zoya Rehman
Colleague at Right-Hand CybersecurityPakistan
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SV
Saranyasree Vadivel
Colleague at Right-Hand CybersecuritySingapore
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MA
Muhammad Abdullah
Colleague at Right-Hand CybersecurityLahore, Punjab, Pakistan
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SM
Soumalya Mitra
Colleague at Right-Hand CybersecurityBengaluru, Karnataka, India
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OT
Oswald T.
Colleague at Right-Hand CybersecurityMumbai, Maharashtra, India
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SG
Sasthaa Gingee Babu (Uday)
Colleague at Right-Hand CybersecuritySingapore
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MF
Muhammad Faheem
Colleague at Right-Hand CybersecurityAttock, Punjab, Pakistan
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SK
Santhosh Kumar
Colleague at Right-Hand CybersecurityBengaluru, Karnataka, India
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RB
Rumman Bin Sadiq
Colleague at Right-Hand CybersecurityBoston, Massachusetts, United States
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1 education record
Shoeb Khan education
-
Sushile Devi Bansal College Of Technology
FAQ
Frequently asked questions about Shoeb Khan
Quick answers generated from the profile data available on this page.
What company does Shoeb Khan work for?
Shoeb Khan works for Right-Hand Cybersecurity.
What is Shoeb Khan's role at Right-Hand Cybersecurity?
Shoeb Khan is listed as Customer Success Manager at Right-Hand Cybersecurity.
Where is Shoeb Khan based?
Shoeb Khan is based in Indore, Madhya Pradesh, India while working with Right-Hand Cybersecurity.
What companies has Shoeb Khan worked for?
Shoeb Khan has worked for Right-Hand Cybersecurity, Palo Alto Networks, Stratapps, Coa Network Inc, and Webgility, Inc..
Who are Shoeb Khan's colleagues at Right-Hand Cybersecurity?
Shoeb Khan's colleagues at Right-Hand Cybersecurity include Rehan Umar, Zoya Rehman, Saranyasree Vadivel, Muhammad Abdullah, and Soumalya Mitra.
How can I contact Shoeb Khan?
You can use AeroLeads to view verified contact signals for Shoeb Khan at Right-Hand Cybersecurity, including work email, phone, and LinkedIn data when available.
What schools did Shoeb Khan attend?
Shoeb Khan holds Completed, Civil Engineering from Sushile Devi Bansal College Of Technology.
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