Occ Operation Monitoring Backend Services, Core And Fraud
Current- In general to ensure system LinkAja is stable
- Monitoring Availbility Service Production LinkAja
- Provide first-line support of all system issues and alerts
- Communicate status of support issues from alert acknowledgment to closeout
- Proactively monitor System/Business metrics and actively respond to anomaly behavior/alert..
- Log all incidents into the ticketing system and maintain the issue until it is closed.