It Technician
Narsingdi District, Dhaka, Bangladesh
* Installed, configured, and maintained computers, printers, and other related equipment. * Troubleshot hardware and software issues, including diagnosing system problems and repairing or replacing malfunctioning components. * Assisted users with technical support requests, providing clear instructions and guidance. * Installed, updated, and maintained computer operating systems, software, and hardware. * Monitored network performance and security. * Performed regular maintenance to ensure network systems were functioning properly. * Diagnosed, identified, and resolved technical problems in a timely manner. * Set up user accounts, passwords, and computer access permissions. * Developed and implemented software and hardware policies, procedures, and standards. * Monitored system backups to ensure data was secure and easily recoverable. * Provided training and support to end users on the use of computer systems and applications. * Coordinated with vendors to ensure the proper installation and maintenance of equipment. * Developed and implemented IT security measures to protect data and systems. * Created documentation for IT procedures and processes. * Managed inventory of computer hardware, CCTV and software. * Tested and evaluated network systems to identify areas for improvement. * Restored lost or corrupted data from backup files. * Responded to user inquiries in a timely manner. * Assisted in the design and development of new IT systems and applications. * Developed and maintained a detailed knowledge of the organization’s IT infrastructure. * Diagnosed and repaired CCTV systems, including cameras, lenses, monitors, and other related equipment. * Installed and maintained CCTV systems, ensuring optimal performance and functionality
