* Install, configure, and troubleshoot desktop and laptop hardware and software.* Provide on-site and remote support for employees' IT needs.* Maintain inventory of IT equipment and manage asset tracking.* Collaborate with the IT team to ensure optimal performance of the organization's IT infrastructure.* Assist with the deployment and configuration of mobile devices.* Provide first-level technical support to end-users via phone, email, or chat.* Troubleshoot and resolve hardware, software, and network-related issues.* Document all support interactions and escalate complex problems to senior IT staff.* Assist in setting up new user accounts and configuring desktop environments.* Perform routine maintenance on IT systems, including software updates and patch management.

* Installed, configured, and maintained computers, printers, and other related equipment. * Troubleshot hardware and software issues, including diagnosing system problems and repairing or replacing malfunctioning components. * Assisted users with technical support requests, providing clear instructions and guidance. * Installed, updated, and maintained computer operating systems, software, and hardware. * Monitored network performance and security. * Performed regular maintenance to ensure network systems were functioning properly. * Diagnosed, identified, and resolved technical problems in a timely manner. * Set up user accounts, passwords, and computer access permissions. * Developed and implemented software and hardware policies, procedures, and standards. * Monitored system backups to ensure data was secure and easily recoverable. * Provided training and support to end users on the use of computer systems and applications. * Coordinated with vendors to ensure the proper installation and maintenance of equipment. * Developed and implemented IT security measures to protect data and systems. * Created documentation for IT procedures and processes. * Managed inventory of computer hardware, CCTV and software. * Tested and evaluated network systems to identify areas for improvement. * Restored lost or corrupted data from backup files. * Responded to user inquiries in a timely manner. * Assisted in the design and development of new IT systems and applications. * Developed and maintained a detailed knowledge of the organization’s IT infrastructure. * Diagnosed and repaired CCTV systems, including cameras, lenses, monitors, and other related equipment. * Installed and maintained CCTV systems, ensuring optimal performance and functionality

* Any kind of Printer Sharing, Scanner, Network printer, Zebra printer Installation.* IP Setup (IPV4) * Provide Technical Support to the Clients Physically or Remotely by AnyDesk ,Team Viewer etc. * Networking Installation, Configuration and Troubleshooting. * Payroll Support, Gerber Software installation.* Employees Outlook Mail Configuration. * Attendance Device Installation.* Wi-Fi Router Configuration. * DVR and NVR Configuration. * Camera Installation and Troubleshooting. * Windows OS Installation, and Troubleshooting * Prepared Daily and Weekly Works Report.