• Processed superbills to generate 100+ claims daily with PracticeSuite, while reviewing eligibility for each patient, ensuring accurate submission to insurance companies for review and payment, demonstrating efficiency and diligence• Coordinated with insurance companies to track claim statuses, verify patient eligibility, appeal denied claims, and set up electronic funds transfer (EFT) accounts, tailoring the communication methods to the individual insurance’s preferences • Collaborated with the billing and invoice departments to create monthly reports to the providers detailing the claims that were billed and paid per patient, as well as generating invoices that clarified outstanding amounts owed by providers• Trained 5 team members in billing Internal Medicine claims to Medicaid, Medicare and commercial insurances, emphasizing CPT and ICD 10 guidelines, resulting in a 20% increase in monthly batched claims and a 30% decrease in billing errors

• Reconciled Bank Statements with the general ledger for 40+ accounts on a monthly basis to streamline month end closing using Peoplesoft and the Investment Reports, enabling staff accountants to focus on higher-priority tasks and meet deadlines• Executed account analysis for 60+ accounts using Excel, and prepared appropriate journal entries to close temporary accounts at quarter end, reducing the workload during year end and allowing for a smoother transition between fiscal quarters• Collaborated with the Director of Investments to create and format the monthly Position Report by using Excel formulas, focusing on readability and functionality for ease of use for the finance and accounting departments • Reviewed quarterly Balance Sheet to ensure accuracy and completeness, contributing to precise financial reporting

• Cooperated with manager to train new employees, honing leadership skills while cultivating the quality of staff • Checked out and bagged food items for over 250 customers each day, maintaining a steady and focused pace• Delegated cleaning responsibilities to coworkers based on availability and adjusted schedules when necessary to maintain a clean and orderly environment for customers and staff alike• Rearranged chocolate displays surrounding the registers and communicated with managers and suppliers on the remaining stock of individual merchandise, ensuring that all merchandise were within the expiration date

• Evaluated student work and provided timely feedback for assignments and essays to over 50 students a week, while developing lesson plans and collaborating with teachers to align curriculum for over 10 students at a time• Enrolled incoming students in courses, collected contact information, accepted tuition payments, and administered tests to determine student proficiency levels to place them in appropriate classes to manage the influx of new students• Collaborated with 2 other tutors to prepare weekly presentations on global news and presented to students of all grades to provide them with reliable and relevant answers for the written and spoken portions of the IELTS exam