Shonal Gupta Email & Phone Number

Delhi, India

Delhi, India

Delhi, India

Samarth Bharat (https://samarthbharat.net/) provides pathways for re-skilling and up-skilling youth in the pre-identified sectors. The idea is to either enable them to transit into formal sector employment post training through the developed network of quality instructors. We are primarily focusing on hand skill based works such as: Electrician; AC, Washing Machine Technician; Beautician, Hair Stylist; Smartphones Repair Technician, CCTV technician etc.

New Delhi Area, India

Universal Health Foundation (UHFworld) is registered (12A & 80G approved) as a Voluntary and Not for Profit Organization spreading Holistic Health & Happy Life style that is managed by ever expanding group of well-educated, accomplished individuals and dedicated volunteers at grass-root level. Engaged with community in achieving the goal of “स्वस्थ मैं, स्वस्थ मेरा भारत”

New Delhi Area, India

• Create a Vision, Mission, Action Plan that provides unity and inspiration for all stakeholders.• Lead and manage by motivating employees/volunteers to remain optimistic even when faced with challenges. Encouraging good performance and ethical behaviour. Providing leadership, motivation, direction and support to your team• Allocate resources and supplies to ensure staff and volunteers can complete their responsibilities as per their best potential.• Create programs and challenges that are as effective and efficient as possible.• Ensure that all implemented activities/events are relevant to the mission and vision of the organization.• Communicating & engage with all stakeholders to build and maintain essential relationships.• Invest in building relationships, both with the outside community and with the targeted masses.• Represent organisation at all levels.• Design and execute fundraising strategies that benefit and complement the mission and vision of our Non Profit.• Development, production and delivery of projects from proposal right up to delivery.• Envisioning, Planning, Managing various small & large scale events related to promoting of Healthcare awareness.• Delivering events on time, within budget, that meet (and hopefully exceed) expectations.• Setting, communicating and maintaining timelines and priorities on every project• Managing supplier relationships• Managing operational and administrative functions to ensure specific projects are delivered efficiently• Conducting on-site inspections at all stages of event management.• Being responsible for all project budgets from start to finish.• Ensuring excellent stakeholder satisfaction and quality delivery of projects

New Delhi Area, India

Worked for clients like Blackrock, Bank of America, Convergys, RBS, Hewitt Associates, Wipro, COLT, etc. for their requirements of training, recruitment, various HR process outsourcing. Design and organize various on-campus and off-campus recruitment events.Consult companies on their HR processes quality and improvement measures.Design data matrix and analysis systems for better visibility on ongoing HR projects.Manage multiple hiring projects for various processes.Senior Management relationship management and reporting. Managing technology training requirement and training delivery plans. Lead all technical training design, delivery and success measurement for client.

Gurgaon, India

• Manage Technical, Tool and Process training for all team members of Colt India with duel reporting directly to Ops and HR director’s• Leads all technical training design, delivery and measurement for all projects• Owns the competence and skills matrix• Responsible for all Strategic and administrative technical L&D initiatives for all the functionsCategory - Technical Training Delivery• To conduct TNA for new and existing Processes, Tools and Technology.• Carry out skill gap analysis and skills assessment across organization for existing knowledge centers.• Provides feedback to management on staff development requirements and available solutions.• Designs training materials which form core of development programs for process, procedures, systems and customer service programs• To liaise with Internal customers (departmental heads, middle managers, supervisors, etc.) and external vendors (agencies, consultants etc.) in order to proactively identify and remove training roadblocks • To conduct measurement of training effectiveness, efficiency & improve training design and delivery based on feedback • To conduct Internal Training & Trainer Evaluation & provide feedback / Quality Assessment & Audit support• Quality management in training to ensure meeting of set team targets.• Organizing /monitoring Training schedules.• Collating Individual, Departmental Feedback & Customer Satisfaction scores.• Liaison and network with all Departments.• Conducting internal Technical training and facilitate induction workshops. • Logistics arrangement for every training event• Plan, Manage and report Internal technical training programs• Serves as classroom instructor for some training courses• Coaches local presenters/instructors in order to increase instructional and delivery effectiveness and quality• Oversees relationship (services, pricing, scheduling, quality assessment) with external vendors/partnersPlease refer to my resume for more details.

Gurgaon, India

Job Deliverables and Responsibilities – • Total responsibility for providing technical training support to Cisco TAC operations currently supporting technologies like Switching, AVVID, Aironet, Architecture, PIX, AAA and VPN. • Support various functions like Quality, Instruction Design, Technology and HR.• Do needs analysis and Identify student deficiencies, formulate course improvements and implement revisions. Analyze client and account needs and integrate directional feedback from client/BU into delivery. Identify development areas and additional training needs based on engineer’s performance and feedback (Readiness Recommendation).• Manage course delivery including transition with unceasing focus on quality parameters.• Measure training effectiveness by implementing various assessment and evaluation techniques to achieve defined business goals and C-SAT parameters.• Manage continuation training. Coordinate continuation training schedules with operations based on engineer availability.• Designing and adhering of training plans to fulfill training needs and engineer development plans.• Responsible of learning events calendar and scheduling of various resources like training rooms, equipment, training curriculum and manuals. Coordination with Client Training Organization to plan resources, schedules, training curriculum, etc for training conducted by client trainers.• Implementing training delivery for New Hire initial training and continuing education. Complete daily tracking including development and administration of end of day course evaluations and trainee assessments.• Maintain and update product knowledge for each account assigned by attending operations team meetings, side-by-side observations and call monitoring. Attend calls as required with the BU training team, Client training organization, Quality calibrations, etc. Please Refer to resume for more..

New Delhi Area, India

Manages all operational activities of the training centre including staffing, facilities, and coordination with vendors and suppliers. Develops corporate training centre strategies and initiatives that reflect the organizations goals.Prepares business plans that support the operation of the centre and adhere to budget. Collaborate with educational institutions to provide additional or specialized training. Responsible for supervising trainers and instructors. Extensive knowledge of department processes.

New Delhi Area, India

Managing and guiding team of IT product reviewers. Planning, scheduling, organizing, executing and writing various technical stories and product reviews. Building relationships with key people in various IT organizations. Providing technical training and clarifications to fellow team members and reviewers. Reported to top management and worked with marketing in identifying new opportunities, partners and prospective

New Delhi Area, India

Conducted technical training for CCNA and MCSE students in various institutes like A-SET, INT, Advance Soft, etc. Wrote regular tech columns in publications like Tech 4 U (HT publication), Digit, Chip, and Smart Computing. Did technical writing for Airtel, ITIL and NIIT. Worked on a special IT Supplement of SWAGAT Magazine (in-flight publication of Indian Airlines) Worked with multiple PR agencies for contributing authored articles/reviews on Networking Technology, Market Analysis, Competition Analysis, etc.

New Delhi Area, India

Managing and guiding team of IT product reviewers. Planning, scheduling, organizing, executing and writing various technical stories and product reviews. Building relationships with key people in various IT organizations. Providing technical training and clarifications to fellow team members and reviewers. Managing team of web developers to manage pcwindia.com Reported to top management and worked with marketing in identifying new opportunities, partners and prospective alliances.

New Delhi Area, India

- His interest in networking led him to join Logicsoft International, a VSNL and SGI system integrator as Marketing executive. His inclination to training was soon recognised and was promoted to Sr. Training Executive and then Centre Training Manager in the same organisation. - Worked as a support executive on APEDA project (Agricultural and Processed Food Products Export Development Authority, Ministry of Commerce, GoI) to deliver interactive Official Website - www.apeda.gov.in, Indian Agri Portal - Trade Junction. APEDA’s Vision behind Trade Junction was to set up an Internet Portal for promotion of exports of Agriculture & processed food products from India, that shall help Indian Exporters to access extensive information on international markets, Facilitate Importers to access information related to Indian products, markets served, etc., Enable reliable exchange of trade leads between Indian exporters and overseas importers.- To make, train and support new clients on various Internet Technologies.Manage the team of customer support engineers. - To develop the training division of the company by selling and delivering training to engineers of various ISP’s on Netscape servers and Rational software testing products.- Started a new training division called Strategy Center for Internet Technologies, to cater to needs of IT Professionals for world class training, by the best available environment by the top professional in the industry.

New Delhi Area, India

- Handling new enquires and provide support to VSNL customers - To support &train software products, networking & system integration solutions. - To develop the training division of the company by selling & delivering training to engineers of various ISP’s on Net space servers

New Delhi Area, India

- Conducted market research projects, depth interviews, customer satisfaction Interviews, marketing Information Interviews, etc.- To handle complete marketing research projects for IT and corporate clients

Bachelor'S Degree, Information Technology, I

High School, Science