Shona Madden Email & Phone Number

Limerick, County Limerick, Ireland

Adare, County Limerick, Ireland

I developed the first energy budget for the resort, which focuses on three key areas: cost, consumption, and carbon emissions.Utilizing Power BI, I keep track of daily gas and electricity consumption at the resort and use data visualization to share these findings with the broader team.In line with our organization's commitment to reducing our environmental footprint and mitigating climate change, I am currently working on several initiatives to generate heat and power on-site… Show more I developed the first energy budget for the resort, which focuses on three key areas: cost, consumption, and carbon emissions.Utilizing Power BI, I keep track of daily gas and electricity consumption at the resort and use data visualization to share these findings with the broader team.In line with our organization's commitment to reducing our environmental footprint and mitigating climate change, I am currently working on several initiatives to generate heat and power on-site. I have finished the Request for Tender process for a significant solar project and am exploring other alternative energy generation possibilities to ensure the long-term viability of the business.I have drafted the first energy procurement policy for the resort, track wholesale energy markets on a daily basis, and providing recommendations to our senior management team on potential trades to ensure adequate supply and favorable pricing. Show less

Adare, County Limerick, Ireland

As the appointed Data Protection Officer for the business I am tasked with ensuring compliance with European Union General Data Protection Regulation (GDPR) regulations and serving as the main point of contact for any requests related to accessing personal data.

Adare, County Limerick, Ireland

As a Business Analyst at the hotel, I focused on gathering and analyzing data from various guest and internal feedback sources. I produced a monthly report, identifying areas for improvement and providing actionable insights based on the data collected.

Adare, County Limerick, Ireland

In 2020, I was given the opportunity to move to the Facilities team. In addition to my regular coordinator duties, I assumed responsibility for managing the department's finances, administering Health & Safety protocols, and reporting on energy usage.I developed a custom weekly report to monitor the department's efficiency, repairs, and expenses, broken down by contractor, parts, and external labor costs. This report was crucial in identifying subpar and costly repairs and was used to… Show more In 2020, I was given the opportunity to move to the Facilities team. In addition to my regular coordinator duties, I assumed responsibility for managing the department's finances, administering Health & Safety protocols, and reporting on energy usage.I developed a custom weekly report to monitor the department's efficiency, repairs, and expenses, broken down by contractor, parts, and external labor costs. This report was crucial in identifying subpar and costly repairs and was used to make the case for hiring additional internal positions.In a brief period after joining the Facilities team, I successfully digitized and streamlined our Health & Safety procedures at Adare Manor. I designed a custom Safe system of Work form, developed a specialized Health & Safety SharePoint site, and automated the reporting process for our insurance company. This was a significant improvement from the previous manual and email-based system, and eliminated the need for paper-based accident/incident file storage. Show less

Adare, County Limerick, Ireland

Given my ability to streamline processes and procedures in my previous role as a Food and Beverage Coordinator, I was given the chance to take on a new position as Systems Analyst at Adare Manor. My goal in this role is to utilize my experience in guest and operations to further improve and develop the resort's systems for the benefit of all users within the IT department.I completed the full construction of the SharePoint sites for the resort, which led to increased efficiency in… Show more Given my ability to streamline processes and procedures in my previous role as a Food and Beverage Coordinator, I was given the chance to take on a new position as Systems Analyst at Adare Manor. My goal in this role is to utilize my experience in guest and operations to further improve and develop the resort's systems for the benefit of all users within the IT department.I completed the full construction of the SharePoint sites for the resort, which led to increased efficiency in document management and enhanced communication across multiple departments. Show less

Adare, County Limerick, Ireland

As a member of the Pre-Opening Food & Beverage team at Adare Manor, I reported directly to the Director of Food & Beverage and was in charge of all administrative tasks within the department. I served as the primary liaison for internal departments, facilitating smooth communication and information flow between the office and other teams.I collaborated closely with our provider of dining management system to evolve the platform from basic level to an intelligent and customizable system… Show more As a member of the Pre-Opening Food & Beverage team at Adare Manor, I reported directly to the Director of Food & Beverage and was in charge of all administrative tasks within the department. I served as the primary liaison for internal departments, facilitating smooth communication and information flow between the office and other teams.I collaborated closely with our provider of dining management system to evolve the platform from basic level to an intelligent and customizable system tailored to the needs of our business. I also led the effort to integrate the system with Stripe for online bookings and with our hotel reservation system. Show less

Dublin, Leinster, Ireland

I improved the reservation platform for the outlet dining to simplify the booking process and boost the revenue for The Saddle Room Restaurant. These enhancements resulted in higher restaurant capacity, increased revenue, and reduced peak pressure on the culinary and floor teams. Additionally, I was in charge of handling group reservations and private dining bookings.

Certified Data Protection Officer

Bachelors Degree In Architecture