Shuo Shao Email & Phone Number

Toronto, On, Ca

Participated in a 16-week data analytics program facilitated through real data analytics business cases to solve business and technical issues

Toronto, On, Canada

• Plan and operate the shift to reach the IB daily volume target in a safe, efficient environment with high quality standards• Supervise, motivate and train assigned associates to make continuous improvements• Allocate labor, lead meetings, assign job duties and track attendance• Communicate effectively with carriers, vendors and all levels of staff• Make decisions to solve difficult situation problems and identify issues and recommend solutions to ensure team following with Occupational Health and Safety Act and related regulations, policies and safety standards• Prepare and summarize data for different kinds of reports and research and analyze data for product forecast using Amazon internal inventory management system• Review, receive or reject cargo from vendor and ensure products are meeting high standard criteria

Brampton, Ontario, Canada

Brampton, Ontario, Canada

Brampton, Canada

Brampton, Ontario, Canada

Shanghai City, China

• Quoted to internal and external customers• Delivered feedback from clients to manager• Tracked and traced shipments to provide high quality customer services• Handled many different types of clerical office duties • Communicated with customers and suppliers to solve daily problems while maintaining a high level of customer satisfaction• Maintained and grew relationships with carriers and customers• Associated manager to handle multiple projects• Entered data with speed and accuracy with logistics management system and SAP• Trained and assigned interns workflow and reported intern's performances to the Import Manager

Master Of Science (Msc), Logistics & Operations Management, Merit

Bachelor'S Degree, Logistics, Materials, And Supply Chain Management