Shong Seng Siow Email and Phone Number
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• Senior Management and Business Leadership with extensive P&L, Board member, Digital Transformation, Sales, Delivery, People and Operations experience.• Experienced in enterprise services, sales, software, licensing, marketing programmes.• Extensive experience in Asia Pacific, managing business and teams across the region. Management of teams in Australia, New Zealand, Korea, India, Sri Lanka and SEA.•Led successful joint services bid for the $1.5b Singapore Government SOE ICT project.• Goal-oriented individual with strong leadership capabilities and ability to drive results.• Highly motivated, organized, detail-oriented problem solver.• Proven track record working with customers, staff, extended team, regional teams, and executives.• Ability to conceptualize and direct complex projects and problems from concept to full operational status.• People-oriented manager with proven record to drive team performance.• Built a strong performance track record in Microsoft for 14 years with roles as the Enterprise Services Director for Singapore and Asia Pacific Practice and Resource Director responsible for APAC consulting delivery. • Headed Enterprise Services organisations in Singapore and APAC.• Tangible Results: As Services Director, grew the Singapore Services business by 138% with the highest profitability in the Asia Pacific region. Besides the proven financial performance, built a team of highly motivated & qualified individuals who are recognized experts in their fields. Recognised as building a strong business with great people and sustainable growth.• Public sector experience handling various areas of planning, project delivery and policy development
National Trades Union Congress (Ntuc)
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Chief Transformation And Technology OfficerNational Trades Union Congress (Ntuc) Jan 2024 - PresentSingapore, SgLeading NTUC’s Transformation Office (Business, Digital and Data transformation)
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Chief Data And Technology OfficerNational Trades Union Congress (Ntuc) Sep 2021 - Jan 2024Singapore, SgDigital TransformationResponsible for the Digital Transformation, Digital and Data Strategy of NTUC.Leading the innovative use of data and technology in the organisation to benefit members, unions and employees.
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CdtoE2I, Employment & Employability Institute Oct 2022 - PresentSingapore, Sg -
Board Of TrusteesTech Talent Assembly May 2022 - PresentSingapore, Singapore, Sg -
Committee Member (Sustainable Tech Sig)Singapore Computer Society Jan 2023 - 2024Singapore, Sg -
Board MemberLibrary And Archives Solutions Pte Ltd 2018 - Sep 2021
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Chief Information Officer/ Chief Data OfficerNational Library Board Oct 2015 - Sep 2021Singapore, Singapore, SgCIO, CTO, CDO, Board member LAAS• Senior Management of National Library Board, Singapore• Leading NLB’s Digital Strategy and Transformation• Achieved top Government to Citizen (G2C) digital services satisfaction score• Digital/ Omni channel services across 27 branches across Singapore• Organisation received Public Service Transformation, IDC, CIO Asia and Mobix awards• Chairperson of ERP (SAP finance and HR) overseeing managed services for NLB, SSG, HSA, WSG, HPB• Implementation of AI, Robotics and automation• Responsible for all Digital resources (eBooks, Databases) at National Library Board • Grew NLB’s digital reach by 300% over 3 years• Increased annual digital loans by from 1600% in 4 years -
DirectorGovtech Singapore Oct 2010 - Sep 2021Singapore, SgChief Information Officer, National Library Board, Singapore2015 - 2021• Secondment to National Library Board, SingaporeDirector, Government Infrastructure and Technology Division (GITD)2012 - 2015• Headed Technology Consulting Group responsible for providing technical leadership and architecture for Central Government, Government Agencies and IDA International projects.• Headed Central Services Projects, SOE, Workplace of the Future, GoMAX (Mobility : iOS, Android MDM), GoSync (Government DropBox), Government Video Exchange (Video Conferencing), Mobility/ Unified Communications ,Collaboration, Cloud, Wearables and Next Generation Services• Headed Singapore government mobile access and management systems• Managing security services team supporting critical infrastructure services• Consultancy revenue, expense and budget responsibility• ICT planning and policy development• Headed SOE operations division responsible for government infrastructure services and data center.Director, Government Infrastructure Services Delivery Division (GSDD)2010 - 2012• Responsible for Government Agency Management to partner with all government CIOs to migrate agencies to common ICT platform (SOE : email, desktop, network, security services). 90+ agencies, 80,000 users.• Service Delivery/ Deployment of Infrastructure and Services, Project Management, Marketing.• Governance for $1.5b Singapore Government SOE (Standard Operating Environment ICT project) and future central ICT projects.• Responsible for migration of all government agencies to SOE. -
Director, Asia Pacific Enterprise Services Practice And Resource ManagementMicrosoft 2007 - Sep 2010Redmond, Washington, Us•Responsible for Consulting in Asia Pacific•Headed Asia Pacific Architect and Center of Excellence Team : Pre-sales and delivery•Headed Microsoft Services Dynamics Practice (CRM and AX/ERP)•Headed Delivery Management and Delivery excellence of Microsoft Consulting Services across Asia Pacific•Asia Pacific Lead for Global Delivery, India and Offshore for Asia Pacific•Responsible for building a highly efficient cross border resource sharing model to ensure growth for the business.•Responsible for growing partner and offshore mix in business •Manage Consulting and Resource Managers in Asia Pacific -
Director, Enterprise ServicesMicrosoft 2004 - 2007Redmond, Washington, Us•Headed Microsoft Professional Services organisation with full P&L responsibilities.•Microsoft Singapore Senior Leadership Team.•Doubled growth in revenue (138%) and most profitable practice in APAC. •Led a team of Practice/ Services Managers, Sales Executives, Architects, Consultants, Technical Account Managers and Engineers.•Led successful joint services bid for the $1.5b Singapore Government SOE ICT project. •Part of the Microsoft Singapore Senior Leadership Team.•Highest customer satisfaction results and employee satisfactions scores in Microsoft Singapore.
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Professional Development And Resource ManagerMicrosoft 2003 - 2004Redmond, Washington, Us• Managing Microsoft Consulting Services and Premier Support Services delivery teams.• Managing subcontractor partner relationships and contracts
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Managing ConsultantMicrosoft 2001 - 2003Redmond, Washington, Us• Managing Microsoft Consulting Services Application and Infrastructure business.• Leading sales for Microsoft Consulting Services (exceeding revenue targets).• Managing all Microsoft Architects and Consultants.
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Senior ConsultantMicrosoft 2000 - 2001Redmond, Washington, Us• E-Commerce Lead for Microsoft Consulting Services (Sales and Delivery)
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ConsultantMicrosoft 1997 - 2000Redmond, Washington, Us
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Technology ConsultantNcr Corporation 1996 - 1997Atlanta, Georgia, UsTechnology Solution consultant in Financial Services -
Software EngineerNational Computer Board 1993 - 1996Washington, UsSingatouch multimedia kiosk development
Shong Seng Siow Skills
Shong Seng Siow Education Details
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The University Of Chicago Booth School Of Business -
Purdue UniversityComputer Technology
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Anglo-Chinese Junior College
Frequently Asked Questions about Shong Seng Siow
What company does Shong Seng Siow work for?
Shong Seng Siow works for National Trades Union Congress (Ntuc)
What is Shong Seng Siow's role at the current company?
Shong Seng Siow's current role is Chief Transformation and Technology Officer at National Trades Union Congress (NTUC).
What is Shong Seng Siow's email address?
Shong Seng Siow's email address is ss****@****ail.com
What is Shong Seng Siow's direct phone number?
Shong Seng Siow's direct phone number is 65 6211*****
What schools did Shong Seng Siow attend?
Shong Seng Siow attended The University Of Chicago Booth School Of Business, Purdue University, Anglo-Chinese Junior College.
What skills is Shong Seng Siow known for?
Shong Seng Siow has skills like Cloud Computing, Pre Sales, Enterprise Software, Professional Services, Solution Selling, Program Management, Management, Strategy, It Strategy, Team Leadership, Service Delivery, Crm.
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