Shon Thebeau Email & Phone Number

Chesterfield

Responsible for analyzing and establishing credit line for a large volume of vendors across the nation. Manages over a 1,000 accounts within my territory. Promptly resolve any issues that may impact operations. Determine eligibility for new accounts. Resolve charge backs and any additional concerns. Acted on client feedback and manage client expectations by ensuring the delivery of highest quality services. Skillfully negotiate in competitive situations. •Consistently exceeded corporate forecast for the last 8 years. Averaged 114% collected per year. •Reduced the over 90 (ninety) days balances by a minimum of 10% each year.

Pacific, Mo.

Using intuition and strong business sense was responsible for all functions of business, including budgeting, inventory, maintained customer relationships, account receivable/payable, and managing supervising part-time employees.•Business was able to generate enough revenue within first month to be profitable. Was able to maintain profitability thru out. •Was able to grow business which required adding additional staffing.

Fenton, Mo.

Responsible for all business functions, management and development of 10-15 staff, including human resource functions, monthly/daily reports, store operations, scheduling, managing annual/monthly campaigns, customer service, inventory, delegating duties and bank deposits.•Promoted from staff member to store manager within 6 months. •Revolved staffing issue to reduce turnover.

St. Louis, Mo.

Managed small collections department of three staff. Worked on non-renewed accounts and customer retention. Resolved issues and disputes. Updated and set goal boards. Handled payment arrangements. Bank Deposits. Ran and operated store when General Manager was not present.•Reduced debits.•Established rapport that was broken with customer base.

St. Louis, Mo.

Hired, trained, and supervised the development of new staff. Had ability to inspire new staff in every work station. Using great communication skills and attention to detail. Maintained inventory, ordered new supplies when needed. Created staff schedules. Completed weekly, monthly, and end-of-period paperwork. Supervised an average of 10-15 staff per shift. Maintained HACCP standards and ensured excellent customer service. •Promoted from waitress to service trainer within a month. Supervised 3-5 staff per shift.•Promoted from service trainer to Manager within 6 (Six) months.

Chesterfield, Mo.

Managed payroll of six large nursing homes Spring Place (254 Bed facility), Mc Laran Care (208 Bed Facility), Oak Forest (66 Bed Facility), Cathedral Gardens, (120 Bed Facility), Blanchett Place (180 Bed Facility), Cathedral Rock of Rolla (120 Bed facility) using Kronos System. Taxes, Human Resource, and other duties as needed. •Collaborated with supervisor to create a process to streamline generating and distributing employee taxes and W-2 forms. Saved time and resources.•One of only three employees asked to stay on and move to medical billing when the company’s headquarters moved to Texas.

St. Louis, Mo.

Accounts receivable / payable, invoicing, payroll, new hire, union benefits, bank reconciliation, collection, proposals/bids, waivers/liens, reports, switchboard, and other clerical duties.

Chysler Plant Fenton, Mo.

Responsible for analyzing and establishing credit line for a large volume of vendors across the nation. Manages over a 1,000 accounts within my territory. Promptly resolve any issues that may impact operations. Determine eligibility for new accounts. Resolve charge backs and any additional concerns. Acted on client feedback and manage client expectations by ensuring the delivery of highest quality services. Skillfully negotiate in competitive situations.

Chysler Plant Fenton, Mo.

Compiled statistical reports from various data sources. Maintained files in accordance to ISO9000 standards. Presentation preparation and drawing revision distribution on as needed basis. Supported 8 staff members.

Chysler Plant Fenton, Mo.

Performed clerical and secretarial functions required in effectively implemented administrative policies for a staff of 4 (four). Prepared and distributed reports. Interpreted and abided by OSHA guidelines and ISO9000 standards. Scheduled shipments to onsite location. Maintained contact with plant clientele, sub-contractors, and main office personnel to obtain and furnish information as needed.