Lead all aspects of technical customer support services and the Technical Support team for this Emmy award-winning manufacturer of professional camera monitoring systems that are used throughout the entertainment industry.● Saved $86k in the first 3 months, and more than $385k in the past 2.5 years, by redesigningthe product returns process for our largest reseller account. This new SOP is now beinglaunched throughout the three companies within our division.● Grew NPS score from the low 30% to consistently over 71% in the first 12 months. Consistently led the team to maintain a 63% average which is the highest in the division. ● Managed department transition from Zendesk to SalesForce, adding supplemental applications: Screensteps, KCS, and GURU. This resulted in streamlined support processes with access to manageable data that was accessible by all departments and used to guide future releases and generate revenue.● Created partnerships with industry leaders to capture and resolve software bugs that increased network share by being fully compatible with Sony and Canon equipment.

Brownwell Ent was created to produce the horror feature film Friends Don't Let Friends, written and directed by James Brown. Since then it has expanded to produce Virtual Reality shorts, Music Videos and Reality TV sizzle projects for a variety of clients. As the head of this company I created budgets, hired employees and managed the day to day deadlines of half a dozen projects in different stages of production. As an owner/operator of a small VR rig I have been able to write, shoot and edit many of our Virtual Reality projects in house.

Feature script writer working with a production company to complete screenplay and create shooting schedule. The Wendigo is scheduled for release in October 2023.

Writer for the Lifetime Original Movie "Fatal Getaway" which aired June 24th on Lifetime.

Over 5 seasons as the media manager and 4th camera operator on the Travel Channel hit show The Dead Files.

While I was still a college student I spent my free time producing and directing commercials for local law enforcement that played regionally on TV and local theaters. Budget breakdowns, hiring crew, meeting with clients.

I have decided to go back to what I do. I make very intense, graphic situations that captivate an audience. I'm here to force your mind around the unthinkable and to drive my twisted stories into the minds of all those who see them.

I've shot everything from cross country documentaries to interviews at conventions. I shoot/edit in HD

Working on a small grant to aid the Sheriff's dept. I was contacted to create a simple but effective commercial to combat the rising meth problem that had ravaged the Shenandoah Valley

Built and quoted rental packages for motion pictures and TV

Edited and rendered videos for online trade publication. Cutting interviews and infomercials together.

Videographer, Editor, Graphic Artist for half hour TV show airing on KJLA channel 27. This show is a behind the scenes look at the adult industry with interviews from some of your favorite stars.I created this show from a stack of tapes. Edited in a host and also created 2 commercial spots for the airing.

Videographer for a documentary about the American Land Rover community. Released 12/12/08

2 videos shot in Cinema Secrets stores Burbank and Universal City.Both to be uplaoded to the website in 2009

Videographer/ Editor for a DUI and Underage drinking commercial. Shot on Location in Luray VA. Transferred to 35mm for theatrical release.