Shopika T. Email & Phone Number

Markham, On

• Proficiently opening and closing store independently and managing cash register, end of day responsibilities and daily deposit.• Coaching and leading the team to achieve daily store objectives as acting manager on duty.• Use of technical skills to document store related reports through company system and resolving online and in-store customer service ticketing issues through SOC / OPS centre.• Providing excellent pre and post-sales support, addressing technical queries and ensuring customer satisfaction throughout the sales process.• Maintaining exceptional product knowledge, store condition and sales goals.• Cash duties include completing retail transactions, and increasing daily sales targets by upselling and encouraging customers to join loyalty and rewards programs.• Ensuring accurate order fulfillment, processing shipment orders, verifying all products are in good condition and data is input correctly. • Ensuring products are presentable, correctly marked and placed in the appropriate areas.

Markham, Ontario, Canada

• Sales merchandising, promoting products to customers, introducing latest trends and finding the appropriate footwear as requested by customers.• Maintaining the backroom, cashier duties, ensuring sales floor is safe and presentable for customers and employees.

Greater Toronto Area, Canada

Fundraising for The SickKids VS Limits Campaign.• Direct face to face marketing comprising of positive attitude, persuasive speech and passion.• Assisting clients with registration process in an orderly and professional manner with strong work ethics and protecting the donors' confidentiality.• Attended training and workshops for collaboration receiving feedback and constructive criticism.

Richmond Hill, Ontario, Canada

Performed Cashier duties including bagging, financial transactions, and organizing customer receipts. Upheld workplace safety guidelines by ensuring the work area was clean, returned toys were put away properly or given to sorting.

Markham, Ontario, Canada

• Performed Cashier duties including financial transactions, organizing customer receipts in files, and end of the day cash balancing• Commendably handled pricing issues and customer complaints by contacting the supervisor or solved in a respectful and intelligent manner• Executed the right processes when dealing with interac transactions and making sure the customer had received their purchased items

Toronto, Ontario, Canada

• Created invoices for patients and attentively added information into the company’s system which helped improve technical skills. • Recorded detailed prognosis, treatment, responses and progress notes in patient charts. • Communicated with clients through the phone in a professional and orderly manner