Founding Principal of a specialty consulting firm focused on providing a wide range of services and expertise to help start-up and early stage companies accelerate business performance. Areas of consultation, guidance and work effort include: • Business plan and strategy development; Organization structure analysis and optimization• Development of product, marketing and sales strategy and execution of plan• Development of financial models and success metrics; Investor relations and funding assistance• Interim management services and turnaround / transformation workRecent client engagements include the following:• Provided strategy, financial and detailed project management services to a $50MM commercial real estate development project. Crafted business plans and assisted in securing investor funding. • Development of a detailed “go-to-market” strategy and plan for a mobile technology company. Work included market and competitive research, pricing analysis and product functionality review.• Acting Chief Marketing Officer of a national medical supply company. Led marketing, sales and customer retention efforts across all channels (online, offline, DRTV, etc.). Oversight of sales, marketing and business intelligence teams as well as the inbound / outbound telesales call center. • Interim Chief Operating Officer of an online automotive marketplace. Drove organizational restructure and implemented project management methods to maximize performance. • Acting General Manager of a lead generation and direct response marketing company. Introduced new product verticals to maximize profits and mitigate concentration risks.

Executive with P&L responsibility for the Company’s primary business unit. Led product, business and corporate development efforts for the Company. Accomplishments include:• Negotiated and managed all significant advertiser and publisher relationships. Locked down strategic relationships with top tier clients on both sides of the business model. • Built and maintained profitability in the Consumer Lending vertical, increasing market share by over 100%.• Launched several new products to foster Company growth. Drove process and structural improvements resulting in staffing and other expense efficiencies. Assembled high performing sales and service team while reducing departmental staff by over 50%.• Evaluated new product offerings, strategic alliances and acquisition opportunities. Successfully negotiated and implemented the roll up of a direct competitor.

Co-Founded a company focused on Customer Interaction Marketing - leveraging customer interactions (call center, web, IVR, etc.) to generate leads and close sales of additional products and services to existing customers. • Responsible for all Company sales, marketing and business development functions. Developed executive level relationships and negotiated deals with banks, insurance companies and others. • Created a robust analytics and segmentation engine to selectively match products and customers.• Created a platform to deliver personalized sales messages to the point of customer interaction and link relevant lead data (customer & product info) to appropriate sales / fulfillment centers.

Executive involved in all aspects of this successful start-up. Daily management responsibility in leading Company from initial funding to profitability. Accomplishments include:• Evaluate, negotiate and implement major relationships across all business verticals - Financial Services, Telecom, etc. Increased number of provider partnerships by over 300% and served as point of contact for all executive level relationships.• Increased revenue run rate from $200K per year to roughly $100MM per year. • Built and managed effective teams in the areas of Sales, Business Development, Product Management, Customer Service and Business Intelligence. • Evaluated new business opportunities and ventures for the Company including product offerings, strategic alliances and acquisition opportunities.• Built corporate, business and product strategic plans. Assisted in securing Company’s second round of funding.

Responsible for the evaluation, establishment and maintenance of eCommerce partnerships and affiliations in the Financial Services marketplace. Selected duties include:• Established executive level relationships in the target marketplace. Structured and negotiated all partnership deals and contracts. • Launched the Customer Care Center and eAgency operation including site selection, hiring, training, budget development, tools evaluation and other tasks to get this unit operational.• Participated in insurance carrier business development efforts including presentations and negotiations. Carrier partners in the Insweb marketplace increased by over 75%.

Established and managed executive level relationships within the Financial Services marketplace. Represented the full range of CIGNA products and services (specialty insurance, direct response programs, software solutions, etc.) to the Financial Services arena. Accomplishments include:• Drove annual revenue from $40MM to $160MM in four years. Migrated Citibank, Countrywide and other large clients to CIGNA from a major competitor.• Developed customer loyalty, retention and expansion programs to maximize annual growth.• Led CIGNA's nationwide cross-sell initiative in the Financial Services channel.• Participated on Executive Committee, Finance Committee and various other management forums with responsibility for establishing and implementing corporate strategic direction.

Responsible for the daily operations of a multi-site provider of specialty insurance products and services to Financial Institutions. Selected duties include:• Managed a nationwide staff of over 500 employees providing customer service, insurance analysis, policy administration and client account management.• Built industry's first outsourcing platform for hazard insurance servicing operations for Citicorp Mortgage. Performed detailed analysis of Financial Institution lending / servicing practices to deliver this platform. Platform deployment led to industry market share gain of over 500%.• Achieved significant improvement in customer service and processing metrics while reducing departmental budget by over 20%. Developed and administered a departmental budget of over $10 million.• Develop, monitor and refine operational policies and procedures relative to agency, call center and carrier operations. Built measurement tools to facilitate ongoing analysis and refinement.

Responsible for the management of all aspects of an external audit examination, with heavy emphasis in the insurance and financial services industry. Selected duties are as follows:• Audit engagement planning, including budget formulation and staffing requirements.• Direct employees in the performance of financial and management audit procedures.• Ensure adherence to regulatory and other standards including GAAP, GAAS and statutory requirements.• Review, analyze and prepare financial statements and accompanying notes and schedules.• Presentation of audit results and recommendations to Senior Management and Board of Directors.