• Supervise and coordinate daily office and departmental operations.• Schedule and prioritize tasks to meet deadlines and operational requirements.• Plan and direct workflow operations, ensuring efficient internal controls.• Analyze workflow issues and implement effective solutions.• Prepare and monitor policies, ensuring compliance with SOPs across multiple locations.• Foster strong working relationships with staff, clients, and stakeholders.• Evaluate team performance, offering training and motivation to enhance productivity.• Approve and monitor staff vacations and sick leave, ensuring smooth staffing continuity.• Maintain orderly records and oversee the use and maintenance of office equipment and supplies.• Manage deployment activities and coordinate with logistic in charges.• Support directors with additional tasks as required.

• Supervised day-to-day office and field operations, ensuring smooth execution of services.• Managed HR and accounts activities in alignment with company policies.• Coordinated with the transport in charge to streamline operations.• Communicated with customers, addressing complains and ensuring high-quality service delivery.• Engaged third-party service providers as required by the management.• Handled email and direct communication with clients for smooth flow of operations.• Delegated tasks and ensured safety protocols were followed at the worksite.• Managed deadlines, customer service issues, and emergency requests.• Arranged meetings, documented feedback, and provided assistance to senior management.