Develop and implementation of the marketing plan, budget and goals program of the company to ensure on-going optimum guest satisfaction, sales potential and profitability. In charge of all operation Depts. Including hygiene of the all areas. Cooperate with the CEO to oversee the complete Company operation

•Assist the CEO to oversee the complete Company operation•Develop and implementation of the marketing plan, budget and goals program of the company to ensure on-going optimum guest satisfaction, sales potential and profitability. •Setting rules and policies to be followed by all employees.•Owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community•State specific goals… Show more •Assist the CEO to oversee the complete Company operation•Develop and implementation of the marketing plan, budget and goals program of the company to ensure on-going optimum guest satisfaction, sales potential and profitability. •Setting rules and policies to be followed by all employees.•Owning company representatives, government officials, travel industry representatives, suppliers, competitors and other members of the local community•State specific goals respective departments very clearly to their support staff in order to be suitable with the overall plan.•Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. Continuously delight the customer by offering trend setting innovative products and services and to assist the General Manager in the overall operation•Select and review the capacity and performance of the executive of the corporation •Guides and manages the overall provision of Human Resources services, policies, and programs for the entire company Show less

.•Invited to Sheraton Lagos for 6 month to implement & improve stander.

EAM/ Position in charge of F&B operation & Conventions, Kitchen and Stewarding•Food & Beverage Outlets: 12 (Including All day dining, Specialty Restaurants, Hospitality Lounge with Bar.•Number of Rooms: 371 guestrooms, including a select collection of 64 luxurious Suites•Present and sell company products and services to current and potential clients•Prepare action plans and schedules to identify specific targets and to project the number of contacts to be… Show more EAM/ Position in charge of F&B operation & Conventions, Kitchen and Stewarding•Food & Beverage Outlets: 12 (Including All day dining, Specialty Restaurants, Hospitality Lounge with Bar.•Number of Rooms: 371 guestrooms, including a select collection of 64 luxurious Suites•Present and sell company products and services to current and potential clients•Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.•Organization development, change management initiatives, and company-wide environment for employees•Oversees employee safety, welfare, wellness and health•Managing external employment agencies, recruiters, and temporary staffing agencies.•Maximizing outlets, Banquet & out side catering revenue by launching a successful up-selling program Show less

Prestigious international conferences boasting of up to 28 conference and meeting facilities which can accommodate up to 5300 guests.•Played an important role in the success of many Conferences and Conventions held at the hotel•Co-operation with the HR Dept selecting, recruiting, hiring and training massive staff members to cater and service the conferences. •Responsible for the conduct of the management of 270 associates. •Rresponsible for opening activities… Show more Prestigious international conferences boasting of up to 28 conference and meeting facilities which can accommodate up to 5300 guests.•Played an important role in the success of many Conferences and Conventions held at the hotel•Co-operation with the HR Dept selecting, recruiting, hiring and training massive staff members to cater and service the conferences. •Responsible for the conduct of the management of 270 associates. •Rresponsible for opening activities such as Exhibitions, Conferences & song Festival Show less

In charge of F&B operation

Doha I started with the Sheraton Gulf Hotel as a Banquet Manger in charge of Banquet & outside carting.In 1994 I received Award of Excellent Achievement from QNH (Qatar National Hotel / Owning). On 25th August 1990: Transferred to Sheraton Gulf Hotel in Qatar due to the Gulf War.

•Prepare or edit organizational publications for internal and external audiences, including employee newsletters and stockholders' reports.•Respond to requests for information from the media or designate another appropriate spokesperson or information source.•Establish and maintain cooperative relationships with representatives of community, consumer, employee, and public interest groups. •Study the objectives, promotional policies and needs of organizations to develop… Show more •Prepare or edit organizational publications for internal and external audiences, including employee newsletters and stockholders' reports.•Respond to requests for information from the media or designate another appropriate spokesperson or information source.•Establish and maintain cooperative relationships with representatives of community, consumer, employee, and public interest groups. •Study the objectives, promotional policies and needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products and services. Show less

•Guest Service Agents are responsible for greeting and registering the guest,•Providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. •Registering guests, making and modifying reservations, hotel operator, and concierge duties. Guest Service Agents must possess a positive and upbeat•Deliver outstanding customer service to our guests. •Have the ability to multi-task, be detail-oriented, and be able to… Show more •Guest Service Agents are responsible for greeting and registering the guest,•Providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. •Registering guests, making and modifying reservations, hotel operator, and concierge duties. Guest Service Agents must possess a positive and upbeat•Deliver outstanding customer service to our guests. •Have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers Show less