Shouvik Basu Email & Phone Number

Manchester Area, United Kingdom

Lead VoIP solution designer for Microsoft Teams Operator Connect, Direct Routing, PBX overlay and cloud voice integration with CPAAS, UCAAS, CCAAS, cloud PBX vendors.

Manchester Area, United Kingdom

Manchester Area, United Kingdom

Manchester, United Kingdom

• Design and deployment of Teams for meetings, chat and Direct Routing.
• Deployment of Azure based Ribbon SBC's to facilitate Teams Direct routing.
• Skype for Business to Teams migration design work for in-house and customers consultancy.
• Microsoft Skype for Business multi-tenanted platform support for hosted customers.
• Skype for Business Enterprise Voice infrastructure (Ribbon SBC) support and development.
• Support and development of Anywhere365 Call Centre, Verba compliance recording platform.

Manchester, United Kingdom

• Gamma is one of the largest network carriers of fixed-line voice minutes in the UK, providing a comprehensive range of next generation voice, data and mobile services to businesses, the Public Sector and not-for profit.
• Bespoke solution and new features development on Gamma VOIP platform.
• Design and integration of Ribbon's media gateway controller and media gateway combo C3 / G9 into Gamma’s legacy network of SS7 (ISUP / IUP / ISDN) consisting of Ericsson, Nortel, Cisco etc.
• Integration of C3 / G9 into existing OSS / BSS, monitoring platforms like Gigamon, Matador, Solarwinds etc.
• Design and integration of MS Lync / Skype for Business / Team Unified Communication platform.
• Advanced features design & testing on Ribbon's SBC including Flexible Message Manipulation (FMM), on-board transcoding etc.

Ipswich, United Kingdom

• BT IP Exchange is a world-class clearing house solution that makes switching calls between next generation and legacy services. This next generation network of BT enables a communication provider to interconnect using.
• VOIP interconnects testing in British Telecom's IP Exchange and SDIN test platform with different service providers across geographic locations.
• Design and testing of configurations and features in Session Border Control (SBC) of ACME Packet and GENBAND (S3).
• Analysis of SIP / SS7 ISUP / RTP traces to debug different interconnects issues.
• Expertise in SIP-ISUP interconnects testing.
• Perform RFC compliance check for different SIP features.

Pune Area, India

• Project Name – MNP (Mobile Number Portability)Description: Number Portability allows consumers and businesses to keep their existing telephone numbers when they switch operators. MNP project was to implement Mobile.
• Design & Implementation of MNP gateway solution
• Author of Functional Specification Document (FSD), HLD and reviewer of LLD
• Played leading role in technical discussion and implementation.
• Enhancement and Bug fixing
• Unit Testing

Pune Area, India

• Project Name – Routing Engine Scalability TestingDescription: Assure Quality Routing (AQR) solution addresses the need for Telephony Service Providers (TSPs) to identify multiple dynamic routes for traffic originated.
• Load Testing
• Regression Testing
• Test Automation using TCL/TKEnvironment: TCL/TK, Shell Script, Unix, Solaris.

B.Tech. Computer Sc & Engineering, Computer Engineering

B.Sc. Statistics

Higher Secondary (10+2), Madhyamik (10), Math, Physics, Chemistry, Computer Sc.