As Chief People Officer, led the HR Function for the group with a team of 10 Direct Reports and an HR organization of around 70 people across India. Leading the Strategic and Transformation agenda for the business. Also guiding and advising leadership on HR matters. During the period since joining the business, have launched the Employer Brand initiative, Culture change initiatives, Job evaluation and Talent Management.

• Senior HR leader and responsible for HR transformation through HR technology for the Group• Develop and implement strategic solutions for the HR function that enable the function to improve decision- making capabilities, increase productivity and provide a platform for increased growth of the business. • HR Strategy (Blueprint and Strategy, Org Design and People Development and Strategy/KPI Articulation), • HR Transformation (HR Process and Data Optimization, HR Operating… Show more • Senior HR leader and responsible for HR transformation through HR technology for the Group• Develop and implement strategic solutions for the HR function that enable the function to improve decision- making capabilities, increase productivity and provide a platform for increased growth of the business. • HR Strategy (Blueprint and Strategy, Org Design and People Development and Strategy/KPI Articulation), • HR Transformation (HR Process and Data Optimization, HR Operating Model/Delivery Model, Change Management) • Develops an HR technology strategy for a SaaS/Cloud-based/On premise • Defines an overall vision, strategy and roadmap for HR Technology• Assesses the underlying information and technology environment within the organization making recommendations regarding how to invest in and apply leading practices and innovative technology solutions while achieving long-term scalability• Evaluates and recommends new tools and solutions to enhance end-user productivity and employee experience, as well as to improve the capabilities and usability of existing HR technology• Leads evaluations of HR technology and product due diligence for HR solutions using industry leading practices benchmarks• Provides leadership on product/solution selection process• Builds and manages the HR Technology Investment Prioritization process• Designs overall HR Technology governance, structures, methods and tools to standardize the approach and management of HR systems • Performs leadership role in identifying opportunities for further leveraging SaaS/Cloud-based HR technology solutions and works with the COEs • Leverages vendor relationships to improve our technology offerings• Works to drive and implement leading practices across all platforms, digital innovation, process automation, mobile enablement and emerging technologies that fit business requirements• Stays abreast of existing and emerging HR technology, industry trends Show less

• Develop HR Vision and tactical programs in alignment with the long range and annual priorities of the business• Manage the HR budget and be an active contributor to planning and budgeting for the organization • Strategizing and leading people development interventions for the organization which will include selection, executive assessment, coaching, individual development planning, talent review, succession planning and executive development programs• Establish robust HR… Show more • Develop HR Vision and tactical programs in alignment with the long range and annual priorities of the business• Manage the HR budget and be an active contributor to planning and budgeting for the organization • Strategizing and leading people development interventions for the organization which will include selection, executive assessment, coaching, individual development planning, talent review, succession planning and executive development programs• Establish robust HR operations management practices, systems and processes to ensure efficient recruitment, management, development and retention of talented workforce• Lead the implementation & change of robust, consistent and flexible performance management system, linked to the remuneration system, putting the Talent Management framework in place, Leading the Change Management and OD initiatives• Driving the culture building exercise uniformly across the Organisation and play a critical role in strategizing Learning & Development interventions to strengthen the people capability• Optimize HR management costs to support each region is meeting its top line and financial targets and ensure profitable growth is achieved for the organization• Proactively provide timely and expert guidance, perspective and support to enable all top management representatives, managers and department heads to make appropriate people decisions• Always maintain high employee morale by creating a productive work environment and maintaining open and regular communications with all stakeholders• Ensure compliance with all legal, statutory or other regulatory requirements and with all corporate governance and code of conduct guidelines always• Be the custodian of the company culture and values institutionalizing and promoting them across the organization always• Lead the application and business process associated with the implementation of Oracle Fusion applications. Show less

Managerial• Develop & integrate unit HR strategies within the framework of Corporate HR strategies.• Support departments in developing leadership capabilities within the TBEM framework.• Create a proactive, fair & firm Industrial relations culture.• Implement and sustain the Tata code of conduct & Value systems.• Monitor & coordinate with Corp HR for career & succession planning. • Monitor HR scorecard in order to align & assess the HR deliverables in relation to the… Show more Managerial• Develop & integrate unit HR strategies within the framework of Corporate HR strategies.• Support departments in developing leadership capabilities within the TBEM framework.• Create a proactive, fair & firm Industrial relations culture.• Implement and sustain the Tata code of conduct & Value systems.• Monitor & coordinate with Corp HR for career & succession planning. • Monitor HR scorecard in order to align & assess the HR deliverables in relation to the business objectives.• Identify & develop key communities & plan their support, Analyze current activities and ensure improvement in social and environmental performance where appropriate.• Drive internal communication channels.• Maintain excellent liaison & relationship with local government bodies, union leadership & industry associations.• Implement T&D initiatives within the framework of Corporate T&D strategies.• Reinforce learning & development initiatives in the unit through supporting individual & team development, career development, training, & experience-based learning.Operational• Interact with the GM & HODs on a daily basis in areas of manpower planning, people development, industrial relations, & provide appropriate support to the Operational departments.• Develop departmental trainers in association with the training department & oversee all the training activities.• Implement Employee Satisfaction surveys & ensure the results are communicated & follow up on the action plans.• Implement the Performance management system & align to the Balance Scorecard, TBEM, and the TWL concepts.• Rationalize manpower utilization & carryout appropriate rightsizing activities.• Implement appropriate Reward & Recognition program for employees linked to Customer delight.• Ensure compliance of all statutory & non-statutory HR aspects for fulfillment of corporate governance. • Work on various corporate assignments as directed by the SBU HR Head. Show less

Strategic• Develop & integrate Learning & Development activities within the framework of the unit / SBU strategic objectives• Develop L&D plans in conjunction with the strategic objectives of the unit and the Taj Group• Plan for and allocate financial resources for training plans for the unit• Partner in the Management Committee meetings to create L&D plans for the unit. • Build an image for the Taj to be the most preferred employer in the Corporate World… Show more Strategic• Develop & integrate Learning & Development activities within the framework of the unit / SBU strategic objectives• Develop L&D plans in conjunction with the strategic objectives of the unit and the Taj Group• Plan for and allocate financial resources for training plans for the unit• Partner in the Management Committee meetings to create L&D plans for the unit. • Build an image for the Taj to be the most preferred employer in the Corporate World. Managerial• Support departments / functions in developing cutting edge functional excellence and in developing leadership capabilities• Act as change catalyst in the cultural and organizational transformation• Provide key inputs of L&D aspects for all activities and plans of the unit.• Reinforce learning & developmental initiatives in the unit through supporting individual & team development, career development, training & experience-based learning. • Induct, coach and mentor new JoineesOperational• Interact with the departmental / unit functional heads on a daily basis in areas of people development, providing appropriate support to operational departments• Partner in interventions for organizational & leadership development, including conducting training programs• Monitor and conduct L&D reviews with each department, and review the same with unit Management Committee• Review training effectiveness in the unit, and review the same with unit Management committee• Partner in Corporate initiatives as required from time to time• Participate & assist in the unit career development process along with the General Manager, the department heads and the Unit HR Manager• Prepare Annual Training plans and calendars for the unit, responding to departmental needs• Coordinate training activities being carried out for the unit by external agencies including briefing them about requirements Show less

• Imparting training to Hospitality Students on Food & Beverage Management• Lesson planning, preparation and research• Contact/teaching time with pupils• Checking and assessing pupils' work• Encouraging personal development via tutorial/pastoral work• Invigilating examinations• Arranging work experience placements• Attending staff meetings• Liaising with other professionals/employers.

Managerial• Planning, forecasting and budgeting the? revenues and cost for the Food and Beverage department.• Staffing and? scheduling of the department and allocation of duties.• Developing systems? and procedures that achieve higher cost efficiency and guest satisfaction.• Facilitate learning and development for all the team members of the department.• Performance appraisal/ Management of the staff in the? department.Operational• Supervise and direct… Show more Managerial• Planning, forecasting and budgeting the? revenues and cost for the Food and Beverage department.• Staffing and? scheduling of the department and allocation of duties.• Developing systems? and procedures that achieve higher cost efficiency and guest satisfaction.• Facilitate learning and development for all the team members of the department.• Performance appraisal/ Management of the staff in the? department.Operational• Supervise and direct the daily activities of all the F&B outlets/banquets.• Work with the outlet chefs? in the area of cuisine, menu planning & design for the various outlets/Banquets.• Ensure through regular monitoring of GSTS and feedback for prompt, efficient and accurate service to all guests.• Conduct regular meetings with the outlet managers and supervisors and constantly monitor guest complaints, compliments and suggestions.• Organizing food festivals and? developing guest loyalty and retention programmers.• Review the monthly profit and loss statement for various outlets and assist the outlet managers in implementing the approved budget, monitoring revenue and costs on a daily basis and assist in taking corrective action.• Ensure that all the operational standards set for all the equipment and processes are followed.• Maximize F&B profitability by implementing the cost containment strategies for all the outlets.• To prepare in order to prepare the promotions and marketing/PR, plans for various outlets and execute the same.• Conduct refresher-training programs for the staff and guide the new members of the department.• Maintain regular contacts with corporate and individual customers and build strong relationships with them.• Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F&B.• Ensure that the department procures the best quality raw material and cost-effective equipment. Show less

Managerial• Plan Forecast and Budget the revenues and cost for the outlet.• Continuously improve and innovate upon product and services to achieve a larger market share and retain regular guests of the restaurant.• Facilitate learning and development for all the team members of the outlet• Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.• Performance Appraisal/ Management of the staff in the… Show more Managerial• Plan Forecast and Budget the revenues and cost for the outlet.• Continuously improve and innovate upon product and services to achieve a larger market share and retain regular guests of the restaurant.• Facilitate learning and development for all the team members of the outlet• Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.• Performance Appraisal/ Management of the staff in the department.Operational• Ensure the smooth day-to-day functioning of the outlet.• Conduct daily briefing of the staff, and supervise the following;• Restaurant set up & mis-en-place• Reservations • Restaurant inventory (supplies, perishables, liquor etc)• Implement an effective system of recording guest history, preferences and other guest related data.• Work in association with the Sales and Marketing department in the area of guest mix, guest profiles, effect of new/ competition outlets etc.• Maintain constant guest contact, build relationships, solicit feedback and monitor the GSTS for the restaurant.• Work with the F & B Manager & the Chef on Menu planning and pricing.• Plan and organize various food festivals, restaurant promotions or special occasions.• Monitor the daily number of covers and the average check of the restaurant.• Prepare monthly reports on the performance of the outlet• Ensure that all the operational standards set for all the equipment & processes are followed.• Liaise with companies for sponsorships and with the government agencies for licenses and permissions. Show less