Senior Business Analyst
CurrentRequirement Gathering: Led requirement gathering for the project, creating user stories and mock-ups.Stakeholder Coordination: Managed stakeholder meetings and support sessions.Agile Methodologies: Independently applied Agile Scrum and SDLC processes.Team Leadership: Led 3-5 junior team members, conducting 15+ knowledge transfer sessions.Project Management Tools: Managed project tasks using Hansoft, Trello, and Microsoft Azure DevOps.Collaboration: Documented requirements in Azure DevOps with Product Owners and stakeholders.Prioritization and Solution Design: Managed scope and priorities, collaborating with technical teams.Process Documentation: Designed 20+ process flows and documented 50+ user stories.Sprint Validation: Led validations for 50+ sprint deliverables, coordinating feedback.User Acceptance Testing (UAT): Conducted UAT, developing 50+ test scenarios and logging 100+ defects.Deployment Activities: Coordinated pre-deployment testing and post-deployment maintenance.Training and Support: Conducted 20+ training sessions for Tier-1 and junior BA teams using ServiceNow.