Phoebe Shao Email & Phone Number

• Lead high-impact initiatives for clients in the education space focused on improving educational quality for underserved students in urban areas
• Partner with leaders of state, district, and city-based efforts to support systemic transformation that aims to support existing schools and accelerate the growth of new high-quality schools and seats
• Co-create and implement strategic growth plans for education organizations through conducting diagnostics and research, facilitating stakeholder engagement, financial planning and analysis, and supporting execution
• Provide project management for in-depth, education sector strategic planning, data system reengineering, and tool development projects for local and national clients
• Routinely collaborate with high portfolio clients in developing performance metrics and measurement tool dashboards for non-profit organizations. Involved in all facets of tool design: selected appropriate leading and.

• Assisted in the strategy, development, and implementation on the launch of a pilot COVID Exchange platform for 100+ country authorities to interact bilaterally and multilaterally in a private space.
• Spearheaded the collection of survey data of short- and long-term experts to support senior economists’ assessments on tailored expert selection using Excel and Tableau.
• Identified opportunities for increasing efficiency of operational and technology component including the development of the division’s onboarding and training manuals for economists, experts, and assistants.
• Coordinated and conceptualized IMF e-services and online platforms with diverse teams in product management, engineering, communication, and department heads to shift into a more proactive delivery.
• Guided a division team of 23 economists on the adoption of new platforms, such as MS Teams, Zoom, WebEx, Interprefy, Tableau, and workflow process platforms.

Washington D.C. Metro Area

• Reviewed, copy-edited, and coordinated the printing and external circulation of technical assistance documents from submission to external publication.
• Improved the design and efficiency of departmental regulations, policies, and procedures by centralizing information and decreasing email volume by 15%.
• Coordinated and provided broad administrative and logistical support to office members and country delegations during Spring and Annual Meetings, memorandum signing ceremonies, and international training workshops..
• Provided support to divisional personnel - managed calendars, agendas, travel arrangements, expense reports, uploaded, catalogued, and tracked project documents and knowledge products on SharePoint, and HR support such.

Keelung City, Taiwan

• Delivered quality education by managing academic resources, delivery of curriculum materials, managing the learning environment, and facilitating the optimal use of the organization’s learning methods and materials.
• Expanded communication channels internally and externally through ClassDojo, G-Suite, and Google Classroom, and school website using Wix.
• Ensured accurate academic records are maintained according to institution and accreditation guidelines.
• Managed a team of 6 faculty members and liaised between the English and Taiwanese staff to ensure seamless communication and teamwork.
• Created, collaborated, and expanded Er Xin’s network of sister schools with an emphasis on student language exchange opportunities.

Taipei City, Taiwan

North York

Master'S Degree, Internationalpolicy And Practice

Bachelor Of Arts (B.A.), International/Global Studies

Bachelor'S Degree, International Studies And Political Science

Master Of International Relations, Asia-Pacific Studies

Bechlors