Responsible for hiring and managing team to support on product marketing responsibilities for global B2B SaaS organization.

Bringing Akeneo's Product Cloud Platform to enterprise and mid-market businesses across the globe- Manage the GTM & release-readiness of 6+ products across global markets- Strategically build messaging and positioning documentation for target audiences to support business growth against ideal customer profiles (ICPs)- Perform data analysis and conduct customer interviews to inform market trends and make strategic recommendations- Lead cross functional App Store and Integration strategy including product, marketing and technology partner initiatives, enablement and budgeting

- Lead cross-functional GTM strategy for Teikametrics SaaS + Service offerings- Drive sales enablement through content creation & competitive intel- Serve as VOC and reflect that in the creation of all messaging & positioning

Manage the small business team focused on growing and supporting the self service unit within Teikametrics. Responsible for the acquisition of new self service SaaS customers through free trials, as well as retention and education of existing customers. Aimed at growing Teikametrics marketshare of Amazon sellers at scale.

- Design, lead and execute customer experience programs, like NPS to increase the customer, services and product feedback loop- Build and analyze raw data, to help Customer Success Managers drive insights and recommend strategies that unlock business growth for our clients and improve retention- Map the customer journey, identify key moments in the life cycle and leverage data and tools to implement systems enabling growth- Analyzed previous tiered price structure, researched competitor offerings and created and operationalized new pricing model

Teikametrics is an ecommerce optimization platform for retailers on Amazon and other marketplaces. Founded in 2012 and based in Boston, its team of retail experts uses a proprietary software suite to dynamically optimize pricing, operations, inventory performance and more for sellers of all sizes. Using data, customers gain a competitive advantage and view of trends and optimization strategies to tackle the dynamic nature of today’s ecommerce markets.- Make data-driven decisions on Amazon PPC advertisements to maximize ROI for high touch clients- Onboard and provide ongoing training for recently closed deals to promote adoption- Troubleshoot with users and escalate high priority issues to engineers- Train new employees on best practices for free trial onboarding

Communicate with clients, affiliates and consumers regarding Premium sales packages. Meet, interact and lead group experiences of up to 150 people at Fenway Park as the on-site contact for Game Day packages. Continue to develop client relationships with existing accounts along with establishing new connections for potential growth.