Hello, I am Shraddha Pravin Joshi, an IT professional with 2.2 years of experience Dynamic and detail-oriented ServiceNow Developer with IT Service Management (ITSM), Customer Service Management (CSM), and integration modules. Proficient in designing, developing, and implementing custom applications and workflows to streamline and automate processes. Strong ability to translate business requirements into innovative software solutions with a focus on efficiency and scalability. Skilled in both server-side and client-side scripting, with extensive experience working with Glide objects and various ServiceNow APIs. Adept at collaborating with cross-functional teams, providing technical support, and ensuring optimal performance of the ServiceNow platform. Excellent communication and interpersonal skills, committed to continuous learning and professional development.