Shraddha Walkar Email & Phone Number

Remote

Generate progress reports to give to clients and higher-ups within the organization. Act as the main point of contact in all matters relating to client concerns and needs. Build and strengthen client relationships to achieve long-term partnerships. Maintain accurate client records, keeping track of any contract updates and renewals. Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being metDevelop a thorough understanding of our products and service offerings to better upsell to clients. Meet regularly with other members of the team to discuss progress and find new ways to improve business.

Mumbai Metropolitan Region

Record details of interaction and actions taken. Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools.Follow up to ensure customer satisfaction. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Mumbai, Maharashtra, India

Handling walk-in customer inquiries.After sale services to the Customers Regarding any Complaints of the product.Range Selection of the products.Cyclic inventories of the products.Price Management. Setting up Team meetings. Planning and Executing department sales plans. Piloting for the targets and setting Departmental ambition. Cashering. Business model generation to attain to Local Audience.Roster Management. Regular Analysis and Business Development.

Manage large amounts of incoming calls.Follow communication procedures, guidelines and policies.Record details of interaction and actions taken.Follow up to ensure customer satisfaction.Refer unresolved customer grievances or special requests to designated departments for further.investigation.Up selling of products.Provide accurate, valid and complete information by using the right methods/tools.